On Tue, Jan 6, 2015 at 10:17 AM, Erik Grinaker <e...@bengler.no> wrote:
>
>> On 06 Jan 2015, at 17:20, Eric Dumazet <eric.duma...@gmail.com> wrote:
>> On Tue, 2015-01-06 at 16:11 +0000, Erik Grinaker wrote:
>>>> On 06 Jan 2015, at 16:04, Eric Dumazet <eric.duma...@gmail.com> wrote:
>>>> On Tue, 2015-01-06 at 15:14 +0000, Erik Grinaker wrote:
>>>>> (CCing Yuchung, as his name comes up in the relevant commits)
>>>>>
>>>>> After upgrading from Ubuntu 12.04.5 to 14.04.1 we have begun seeing
>>>>> intermittent TCP connection hangs for HTTP image requests against
>>>>> Amazon S3. 3-5% of requests will suddenly stall in the middle of the
>>>>> transfer before timing out. We see this problem across a range of
>>>>> servers, in several data centres and networks, all located in Norway.
>>>>>
>>>>> A packet dump [1] shows repeated ACK retransmits for some of the
TCP does not retransmit ACK ... do you mean DUPACKs sent by the receiver?

I am trying to understand the problem. Could you confirm that it's the
HTTP responses sent from Amazon S3 got stalled, or HTTP requests sent
from the receiver (your host)?

btw I suspect some middleboxes are stripping SACKOK options from your
SYNs (or Amazon SYN-ACKs) assuming Amazon supports SACK.



>>>>> requests. Using Ubuntu mainline kernels, we found the problem to have
>>>>> been introduced between 3.11.10 and 3.12.0, possibly in
>>>>> 0f7cc9a3c2bd89b15720dbf358e9b9e62af27126. The problem is also present
>>>>> in 3.18.1. Disabling tcp_window_scaling seems to solve it, but has
>>>>> obvious drawbacks for transfer speeds. Other sysctls do not seem to
>>>>> affect it.
>>>>>
>>>>> I am not sure if this is fundamentally a kernel bug or a network
>>>>> issue, but we did not see this problem with older kernels.
>>>>>
>>>>> [1] http://abstrakt.bengler.no/tcp-issues-s3.pcap.bz2
>>>>
>>>>
>>>> CC netdev
>>>>
>>>> This looks like the bug we fixed here :
>>>>
>>>> http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=39bb5e62867de82b269b07df900165029b928359
>>>
>>> Has that patch gone into a release? Because the problem persists with 
>>> 3.18.1.
>>
>> Patch is in 3.18.1 yes.
>>
>> So thats a separate issue.
>>
>> Can you confirm pcap was taken at receiver (195.159.221.106), not sender
>> (54.231.136.74) , and on which host is running the 'buggy kernel' ?
>
> Yes, pcap was taken on receiver (195.159.221.106).
>
>> If the sender is broken, changing the kernel on receiver wont help.
>>
>> BTW not using sack (on 54.231.132.98) is terrible for performance in
>> lossy environments.
>
> It may well be that the sender is broken; however, the sender is Amazon S3, 
> so I do not have any control over it. And in any case, the problem goes away 
> with 3.11.10 on receiver, but persists with 3.12.0 (or later) on receiver, so 
> there must be some change in 3.12.0 which has caused this to trigger.
>
> If you are confident that the problem is with Amazon, I can get in touch with 
> their engineering department.
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