> On 06 Jan 2015, at 18:33, Yuchung Cheng <ych...@google.com> wrote:
> 
> On Tue, Jan 6, 2015 at 10:17 AM, Erik Grinaker <e...@bengler.no> wrote:
>> 
>>> On 06 Jan 2015, at 17:20, Eric Dumazet <eric.duma...@gmail.com> wrote:
>>> On Tue, 2015-01-06 at 16:11 +0000, Erik Grinaker wrote:
>>>>> On 06 Jan 2015, at 16:04, Eric Dumazet <eric.duma...@gmail.com> wrote:
>>>>> On Tue, 2015-01-06 at 15:14 +0000, Erik Grinaker wrote:
>>>>>> (CCing Yuchung, as his name comes up in the relevant commits)
>>>>>> 
>>>>>> After upgrading from Ubuntu 12.04.5 to 14.04.1 we have begun seeing
>>>>>> intermittent TCP connection hangs for HTTP image requests against
>>>>>> Amazon S3. 3-5% of requests will suddenly stall in the middle of the
>>>>>> transfer before timing out. We see this problem across a range of
>>>>>> servers, in several data centres and networks, all located in Norway.
>>>>>> 
>>>>>> A packet dump [1] shows repeated ACK retransmits for some of the
> TCP does not retransmit ACK ... do you mean DUPACKs sent by the receiver?

Ah, sorry, they are indeed DUPACKs; I thought they were the same thing.

> I am trying to understand the problem. Could you confirm that it's the
> HTTP responses sent from Amazon S3 got stalled, or HTTP requests sent
> from the receiver (your host)?

Yes. We run HTTP GET requests against S3 for images (typically a few megs in 
size). Once in a while, the response transfer stalls about halfway through, 
until the client (Curl) times out. The packet dump shows loads of DUPACKs early 
on, then TCP retransmissions until the connection is closed.

> btw I suspect some middleboxes are stripping SACKOK options from your
> SYNs (or Amazon SYN-ACKs) assuming Amazon supports SACK.

That may be. I just tested this on a server in the Netherlands, and I can not 
reproduce the problem there, while I can reproduce it from multiple locations 
and ISPs in Norway. Would it be helpful to have a packet dump from the 
functioning Netherlands server as well?


>>>>>> requests. Using Ubuntu mainline kernels, we found the problem to have
>>>>>> been introduced between 3.11.10 and 3.12.0, possibly in
>>>>>> 0f7cc9a3c2bd89b15720dbf358e9b9e62af27126. The problem is also present
>>>>>> in 3.18.1. Disabling tcp_window_scaling seems to solve it, but has
>>>>>> obvious drawbacks for transfer speeds. Other sysctls do not seem to
>>>>>> affect it.
>>>>>> 
>>>>>> I am not sure if this is fundamentally a kernel bug or a network
>>>>>> issue, but we did not see this problem with older kernels.
>>>>>> 
>>>>>> [1] http://abstrakt.bengler.no/tcp-issues-s3.pcap.bz2
>>>>> 
>>>>> 
>>>>> CC netdev
>>>>> 
>>>>> This looks like the bug we fixed here :
>>>>> 
>>>>> http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=39bb5e62867de82b269b07df900165029b928359
>>>> 
>>>> Has that patch gone into a release? Because the problem persists with 
>>>> 3.18.1.
>>> 
>>> Patch is in 3.18.1 yes.
>>> 
>>> So thats a separate issue.
>>> 
>>> Can you confirm pcap was taken at receiver (195.159.221.106), not sender
>>> (54.231.136.74) , and on which host is running the 'buggy kernel' ?
>> 
>> Yes, pcap was taken on receiver (195.159.221.106).
>> 
>>> If the sender is broken, changing the kernel on receiver wont help.
>>> 
>>> BTW not using sack (on 54.231.132.98) is terrible for performance in
>>> lossy environments.
>> 
>> It may well be that the sender is broken; however, the sender is Amazon S3, 
>> so I do not have any control over it. And in any case, the problem goes away 
>> with 3.11.10 on receiver, but persists with 3.12.0 (or later) on receiver, 
>> so there must be some change in 3.12.0 which has caused this to trigger.
>> 
>> If you are confident that the problem is with Amazon, I can get in touch 
>> with their engineering department.

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