I have a TVS100 that was working well while connected via APITS to a KX-T123211D. Swapped the switch to a KX-TD1232-4, using TVS switch position 2 to cause the TVS to re-integrate via DPITS (and not lose the existing mailboxes, etc.).
Calls to extensions transfer fine to the TVS on IRNA. Internal users can get to their own mailboxes OK. However, after accessing the TVS and using the #6 escape sequence to access another mailbox, the sequence doesn't work. The entry of #6 will initiate the "Please enter your party's mailbox number" prompt, but no other digits (either *nnn or just nnn) do anything. After entering an extension number, there's a pause and the above prompt repeats. This occurs whether calling from an internal extension or calling in via a CO (after the call transfers to the TVS). - The numbering plan settings are correct, so it knows how many digits extensions are. - Entering ** will cause it to hang up. - Navigation through custom menus works OK, including transfer to an extension number. Any ideas on what else to check? Bill Walters San Jose, CA _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
