When they pick up the system phone, are they dialing 9 to access the outside
line or are they pressing the CO button first before lifting the handset?
Carmen
-----Original Message-----
From: [EMAIL PROTECTED]
To: kxt@kxthelp.com
Sent: Tue, 12 Dec 2006 2:13 AM
Subject: KX-T: KX-T123211D - VoIP interupted dial tone
I have a customer with an old KX-T123211D KSU that just switched to VoIP with
Cablevision [Optvoice]
The interrupted dial tone indicating a voice mail message is clear when
connected to the back to the cable modem but is not passed to the system
phones.
Has anyone experienced this and found a correction or programming for this
problem?
Happy Holidays, everyone.
Bob Bruskin
President
Halstead Electronics Ltd.
[EMAIL PROTECTED]
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