Since there's money involved, it is possible that the system he is dialing into checks the incoming caller ID and won't answer if it doesn't match.
Bob Bruskin wrote: >Customer had Credit Card Swiper dedicated to his Line 1. Had to wait for >the line to be free to use the swiper. I suggested [and have successfully >accomplished this on many installations] connecting the swiper to an >extension port so that it picks up any free line [he has two]. I have >reprogrammed the swiper to dial 9, pause, then dial the 1-800 number. > >Problem: When it picks up line 1, the process goes right through. If line >1 is busy and it picks up line 2, the call does not go through. I have >monitored the line with a butt set and confirmed that it dials the 9, gets >the outside line, and dials. the modem at the other end does not answer >when the call goes out on Line 2, yet it is fine on line 1. Both lines are >clear and if I use a butt set, I can complete calls through the back of the >swiper on either line. There are no restrictions programmed for either line >that I could find. I did not do the original install.. > >Any thoughts? > >Bob Bruskin >Halstead Electronics Ltd. > > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > > > -- Ray Pichulo - W1IRH | email: [EMAIL PROTECTED] RP Laboratory | http://www.rplab.com Carlisle MA 01741 | tel: 978 371-0896 The secret to creativity is knowing how to hide your sources. --Albert Einstein _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt