Customer had Credit Card Swiper dedicated to his Line 1. Had to wait for the line to be free to use the swiper. I suggested [and have successfully accomplished this on many installations] connecting the swiper to an extension port so that it picks up any free line [he has two]. I have reprogrammed the swiper to dial 9, pause, then dial the 1-800 number.
Problem: When it picks up line 1, the process goes right through. If line 1 is busy and it picks up line 2, the call does not go through. I have monitored the line with a butt set and confirmed that it dials the 9, gets the outside line, and dials. the modem at the other end does not answer when the call goes out on Line 2, yet it is fine on line 1. Both lines are clear and if I use a butt set, I can complete calls through the back of the swiper on either line. There are no restrictions programmed for either line that I could find. I did not do the original install.. Any thoughts? Bob Bruskin Halstead Electronics Ltd. _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
