> In the end, it's the service that sells....let's face it..there are several > good phone systems on the market. What makes a difference is what we do when > we install and then later service them.
Correct. I'm not a dealer -- nor an installer. I'm simply an IT admin who is responsible for both voice and data for a small company. I can figure most stuff out on my own, and with the help from this list. Whatever I can't figure out, or don't have the time for, that's when I rely on my dealer for service (and I have a couple times...) However, when it comes time to buy new stuff, I *always* go to my dealer -- even if it's more money (and it usually is). I do this simply because of the service, it's good to know that if I call and have a question -- there is someone on the other end who will know who I am, know what I have, and know what my needs are -- and ultimately help me out. So, from an 'outsider' perspective, the dollar is the ruler, but not as powerful when tied in with great service (which is what I have recieved from my guys). It's always important to remember that you get what you pay for IMO. my .02, jeff. _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt