At 01:21 PM 12/23/2004 -0800, Paul H. Gusciora wrote: >This is not a flame! > >>You can get the software from going to the certification class. In fact, >>that should be the only way that you get these files. The TDA product is >>only to be sold and programmed by certified installers. > >1. Why?
Because Panasonic US said so. > >2. Will the public be harmed by someone installing their own >system, or connecting something to the PSTN (as the Bell system used >to allege before divestiture)? No, but the end user who installs his own system and, when it doesn't work, isn't going to give Panasonic systems a favorable recommendation. > >The US constitution grants monopolies (Patents, and Copyrights) only >for the public good, and only for a limited time. > >3. Would your business be harmed by some individuals installing >and maintaining their own phone systems? > >Likely not! In fact I think your business would grow! A few people >would install their own. Some more, would PLAN their own, call >professionals to install, and be actively involved in maintenance. >Even more would see the results of the friends and associates in the >first two categories and tell their installer: could you please >install it as it is installed at my colleage's location? In the world >of commodity hardware, the service becomes the product. Yeah, someone on this list sold a TAW to an end user less than 15 miles from my shop. That was more business for me. I'm not sure if he was impressed by my service, because I haven't heard from him since. The TAW is a subset of the TDA-50. Give one to your IT guy and come back in a day. Does it work? Now add PRI or T1 trunking and extensive ARS and Cell Stations to it. Or pay me the extra 20% on the hardware and get it done in 1/5 the time. >Now that the systems are becoming more IP network centric, new skills >(not likely to be in the skill-set of traditional switch installers) >will become more important. There are many people with those new >skills who might want to install their own systems, or at least >maintain their own systems. > I don't have a problem with that. Maintain it all you want. I'll even put each crosscut on a patch panel. Just don't ask for a copy of the software, it doesn't belong to me. There is very little you can do with the software on one switch. Most companies don't reconfigure their switch daily, weekly or monthly. On my hard drive and CD I have a backup of every system I've installed. Crash yours tomorrow and I'll have it back up in 30 minutes...(oops that's the Pizza guy). >It does not take much computing power to switch 16 or 32 channels of >phone audio. There are 3 CO * 8 Extension boards that switch over a >PCI back plane. > >I am certain that at some time in this thread, someone will argue how >"certified installers" do a much more wonderful job than mere mortals >-- many who have day jobs as scientists, engineers, doctors, and >other professionals. > >However, I have read some BONEHEAD questions about KX-TD* from >certified installers in this group and others that would have been >answered by a simple walk of the index of the installation manual, or >a memory jog from having actually having read the manual once in >their life, or even a Google search restricted to a few websites that >sell to un-certified end users. > >The end game: > >If end users do not have access to the tools to install, configure, >and maintain their systems; they WILL choose another system. This is >true even if they choose to delegate tasks of installation, >maintenance, and installation to a third party. This is true for any >business that is now subject to Sarbanes-Oxley regulation (Finance, >Banks, Insurance, Medicine, ...), which does not allow delegation of >responsibility (only tasks), and does require understanding systems >and setting limits on access to records, information, systems. > >If enough people choose another system, Panasonic will not have >sales. Panasonic will get out of the business, all of your efforts to >preserve a feeble monopoly will fail, and you will be out of business >too. Sigh. On a side note, I'm in the tail end of a Samsung DCS conversion. You think Panasonic systems are confusing? Try installing a Samsung with an MMC guide but no features manual :-). Maybe I can call Samsung and MAKE them work with me, even though I never went to class..... >I think that Panasonic makes a reasonably good system. If Panasonic >gets market share, they will survive. If dealers agreements restrict >market share, Panasonic will loose market share, fail, and move on to >another business. It might happen, but I doubt it. Panasonic is still a lot of bang for the buck. >May the gift of free market capitalism sustain you this holiday season. Geeze, how about Happy Holidays? Carl Navarro _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
