This is not a flame!

You can get the software from going to the certification class.  In fact,
that should be the only way that you get these files.  The TDA product is
only to be sold and programmed by certified installers.

1. Why?

2. Will the public be harmed by someone installing their own system, or connecting something to the PSTN (as the Bell system used to allege before divestiture)?

The US constitution grants monopolies (Patents, and Copyrights) only for the public good, and only for a limited time.

3. Would your business be harmed by some individuals installing and maintaining their own phone systems?

Likely not! In fact I think your business would grow! A few people would install their own. Some more, would PLAN their own, call professionals to install, and be actively involved in maintenance. Even more would see the results of the friends and associates in the first two categories and tell their installer: could you please install it as it is installed at my colleage's location? In the world of commodity hardware, the service becomes the product.

Now that the systems are becoming more IP network centric, new skills (not likely to be in the skill-set of traditional switch installers) will become more important. There are many people with those new skills who might want to install their own systems, or at least maintain their own systems.

It does not take much computing power to switch 16 or 32 channels of phone audio. There are 3 CO * 8 Extension boards that switch over a PCI back plane.

I am certain that at some time in this thread, someone will argue how "certified installers" do a much more wonderful job than mere mortals -- many who have day jobs as scientists, engineers, doctors, and other professionals.

However, I have read some BONEHEAD questions about KX-TD* from certified installers in this group and others that would have been answered by a simple walk of the index of the installation manual, or a memory jog from having actually having read the manual once in their life, or even a Google search restricted to a few websites that sell to un-certified end users.

The end game:

If end users do not have access to the tools to install, configure, and maintain their systems; they WILL choose another system. This is true even if they choose to delegate tasks of installation, maintenance, and installation to a third party. This is true for any business that is now subject to Sarbanes-Oxley regulation (Finance, Banks, Insurance, Medicine, ...), which does not allow delegation of responsibility (only tasks), and does require understanding systems and setting limits on access to records, information, systems.

If enough people choose another system, Panasonic will not have sales. Panasonic will get out of the business, all of your efforts to preserve a feeble monopoly will fail, and you will be out of business too.

I think that Panasonic makes a reasonably good system. If Panasonic gets market share, they will survive. If dealers agreements restrict market share, Panasonic will loose market share, fail, and move on to another business.

May the gift of free market capitalism sustain you this holiday season.

Paul H. Gusciora
San Rafael, CA

--- begin forwarded text
From: "Michael Karaman" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>, <kxt@kxthelp.com>
Subject: RE: KX-T: Kx-tda200
Date: Wed, 22 Dec 2004 15:52:32 -0500
Importance: Normal

You can get the software from going to the certification class.  In fact,
that should be the only way that you get these files.  The TDA product is
only to be sold and programmed by certified installers.

Michael Karaman
The Phone Network, Inc.

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