Jim Irwin wrote: > Apparently you called > back after placing the order to delete an item and add > something else, and somehow the ball was dropped > between our sales rep and the warehouse, resulting in > the delay in shipment.
Not true. I did no such thing to mess up the flow of the order. As I said before, I ordered on Saturday, was assured that "everything is in stock, and will ship out on Monday, UPS red". At that time I was requested to reply to a "confirmation email" that would allow them to accept my order for N-number stickers, and I did that within minutes. The next time I interacted with AS&S was on Monday when I was called and informed that the SWITCHES that I'd ordered were not in stock (that's about the third time similar switches have not been in stock) and that they'd be backordered if I wanted, or dropped from the order. I told him to drop them from the order, since they were only spares anyway, and I didn't want to pay separate shipping for them. Apparently he deleted the RAC trim position sensor at the same time, accidently, but that's just my guess. Again, I did nothing to confuse the order. If AS&S had their act together, I'd have called to place the order, and it would have been delivered on Thursday as expected, plain and simple, end of discussion! Again, in the hundreds of orders I've placed with Wicks (the lion's share of my airplane), I've never had ONE thing backordered, and exactly ONE screw up in an order (and it was probably my fault), and they promptly sent me the item I wanted overnight and no charge. I find the difference between the two establishments to be absolutely mind-blowing... Mark Langford, Huntsville, Alabama N56ML "at" hiwaay.net see KR2S project at http://home.hiwaay.net/~langford
