>"Yes, I *am* in technical support.  No, there isn't somebody more
>knowledgeable you can talk to."


That stinks.  But I know the feeling.  For me, it has nothing to do with 
gender.  It's from the tone of voice...That vacant "I'm reading from a 
script" kind of voice...

"Sir, load the cd-rom into the cd-rom drive"

"But, my computer's on fire"

"Sir, could you please load the cd-rom into the cd-rom drive..."



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