Hi Guys,

To touch on this, that is correct we do limit certain file types to be
uploaded by our clients in the shared environments and it is because we are
very keen on our security.

There are a handful of MODs that are floating about that allow you to exec
commands on the host machine, which can easily lead to an individual client
compromising an entire shared server and taking down not his own account but
everyone else who is hosted on the same machine.

We add MODs to our web panel upon request which allows the client to do one
click installs of them to their game servers. This makes it allot easier for
those who are less experienced in the server arts and also allows our
support staff to easily see what has been installed to the game server which
in turn greatly helps with troubleshooting.

With all shared environments you have to be very careful on the security in
order to prevent unnecessary downtime and/or loss of client data.

Hope that makes sense to everyone :)

-Lane

-----Original Message-----
From: hlds-boun...@list.valvesoftware.com
[mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of Shane Arnold
Sent: Saturday, February 20, 2010 11:30 PM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] GSP Hosting Questions

Sounds to me like a good way of doing business. That way the GSP doesn't 
have to fuck around because some douchebag customer broke their own server.

On 21/02/2010 12:24 PM, Cc2iscooL wrote:
> Sounds like all but #2 support ticket would be useless in most any other
> host.
>
> On Sat, Feb 20, 2010 at 10:21 PM, Matt Stanton<
> inflatablesoulm...@brothersofchaos.com>  wrote:
>
>    
>> Wouldn't that also mean that metamod plugins would require support
>> tickets?  What if you need to add DFENS?
>>
>> On 2/20/2010 10:16 PM, Nicholas Hastings wrote:
>>      
>>> So what you're saying is that Hypernia won't let you put extensions on
>>> yourself and that you have to wait hours for them to update them
instead?
>>>
>>> On 2/20/2010 9:26 PM, Josh Bost wrote:
>>>
>>>        
>>>> To further my previous recommendation for Hypernia I would like to
>>>> note I have submitted 3 support tickets so far:
>>>> 1) Getting TF2 extensions added to the management panel to allow
>>>> PropHunt: Done in 3 hours, even though after sending in initial ticket
>>>> I had to get the server owner to send in a ticket allowing me to
>>>> request stuff for them.  (They don't allow clients to uplaod .dll
>>>> files on their 'By the slot' servers)
>>>> 2) Getting them to allow me to have a 16-slot L4D2 server.  Resolved
>>>> in 12 hours, though that was due to me sending the ticket and going to
>>>> bed :P actual respose to the first ticket was like 45 minutes.
>>>> 3) Getting L4Downtown updated.  Done in an hour.
>>>>
>>>> Cheers,
>>>>
>>>> Joshua 'Dislexsick' Bost
>>>>
>>>> On Sun, Feb 21, 2010 at 4:41 AM, John<lists.va...@nuclearfallout.net>
>>>>          
>> wrote:
>>      
>>>>
>>>>          
>>>>> Investigate the
>>>>> server performance and flexibility. Then, to see their response times
>>>>>            
>> and
>>      
>>>>> knowledge levels, ask all of them questions about improving your
>>>>>            
>> routing and
>>      
>>>>> server performance, plugin questions, and server configuration
>>>>>            
>> questions
>>      
>>>>> through their support system, even if you already know the answers.
>>>>> Experiment with the control panel and different services. (If a
company
>>>>> offers a free trial or money-back guarantee, you could also take
>>>>>            
>> advantage
>>      
>>>>> of that, but a month would give you a longer view on server stability
>>>>>            
>> and
>>      
>>>>> uptime.)
>>>>>
>>>>> The "three company" strategy is often used for interviews with
>>>>>            
>> contractors,
>>      
>>>>> and it's a solid one.
>>>>>
>>>>> -John
>>>>>
>>>>>
>>>>>            
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>>>>
>>>>
>>>>
>>>>          
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__________ Information from ESET Smart Security, version of virus signature
database 4883 (20100220) __________

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http://www.eset.com


 

__________ Information from ESET Smart Security, version of virus signature
database 4883 (20100220) __________

The message was checked by ESET Smart Security.

http://www.eset.com
 


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