Sounds to me like a good way of doing business. That way the GSP doesn't have to fuck around because some douchebag customer broke their own server.
On 21/02/2010 12:24 PM, Cc2iscooL wrote: > Sounds like all but #2 support ticket would be useless in most any other > host. > > On Sat, Feb 20, 2010 at 10:21 PM, Matt Stanton< > inflatablesoulm...@brothersofchaos.com> wrote: > > >> Wouldn't that also mean that metamod plugins would require support >> tickets? What if you need to add DFENS? >> >> On 2/20/2010 10:16 PM, Nicholas Hastings wrote: >> >>> So what you're saying is that Hypernia won't let you put extensions on >>> yourself and that you have to wait hours for them to update them instead? >>> >>> On 2/20/2010 9:26 PM, Josh Bost wrote: >>> >>> >>>> To further my previous recommendation for Hypernia I would like to >>>> note I have submitted 3 support tickets so far: >>>> 1) Getting TF2 extensions added to the management panel to allow >>>> PropHunt: Done in 3 hours, even though after sending in initial ticket >>>> I had to get the server owner to send in a ticket allowing me to >>>> request stuff for them. (They don't allow clients to uplaod .dll >>>> files on their 'By the slot' servers) >>>> 2) Getting them to allow me to have a 16-slot L4D2 server. Resolved >>>> in 12 hours, though that was due to me sending the ticket and going to >>>> bed :P actual respose to the first ticket was like 45 minutes. >>>> 3) Getting L4Downtown updated. Done in an hour. >>>> >>>> Cheers, >>>> >>>> Joshua 'Dislexsick' Bost >>>> >>>> On Sun, Feb 21, 2010 at 4:41 AM, John<lists.va...@nuclearfallout.net> >>>> >> wrote: >> >>>> >>>> >>>>> Investigate the >>>>> server performance and flexibility. Then, to see their response times >>>>> >> and >> >>>>> knowledge levels, ask all of them questions about improving your >>>>> >> routing and >> >>>>> server performance, plugin questions, and server configuration >>>>> >> questions >> >>>>> through their support system, even if you already know the answers. >>>>> Experiment with the control panel and different services. (If a company >>>>> offers a free trial or money-back guarantee, you could also take >>>>> >> advantage >> >>>>> of that, but a month would give you a longer view on server stability >>>>> >> and >> >>>>> uptime.) >>>>> >>>>> The "three company" strategy is often used for interviews with >>>>> >> contractors, >> >>>>> and it's a solid one. >>>>> >>>>> -John >>>>> >>>>> >>>>> >>>> _______________________________________________ >>>> To unsubscribe, edit your list preferences, or view the list archives, >>>> >> please visit: >> >>>> http://list.valvesoftware.com/mailman/listinfo/hlds >>>> >>>> >>>> >>>> >>> _______________________________________________ >>> To unsubscribe, edit your list preferences, or view the list archives, >>> >> please visit: >> >>> http://list.valvesoftware.com/mailman/listinfo/hlds >>> >>> >> >> _______________________________________________ >> To unsubscribe, edit your list preferences, or view the list archives, >> please visit: >> http://list.valvesoftware.com/mailman/listinfo/hlds >> >> > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list archives, please > visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
