Mr Wirtz,

You have not read my response.

All of the examples I have given are Google issues since they are
presented in the system status.

I do know when my system is down for my fault and when it is down on
Google's fault. If you dive into the system status you will see that
even by their account they do not meet the SLA (Current availability
is 98.92%. FAR from 99.95%).

Again, my real issue is that Google not only does not meet their SLA,
but that they do not communicate the issues transparently to their
users.

Facts are these:

1. Google do not meet their SLA (again, look at their stated current
availability in the system status).

2. When they are down on their fault, I have no way of knowing when is
the problem going to be fixed, and how are they preventing it in the
future. If I do not know the answers to those questions, how can I
communicate stability to my clients? What do I tell my paying clients
when they ask me 'when is the system going to be up again'?

I am begging you again, do now make it a "who's fault is it that my
system is down" issue! Sadly I already think that you've diverted the
conversation to a point where I won't get any answers now

Bottom line I would like Greg to answer: How can I continue using the
GAE when I do not get transparency regarding Google related down times
(during or after)?

 - Yoav.

On Nov 20, 4:07 am, "Brandon Wirtz" <[email protected]> wrote:
> You sited outage numbers greater than what Greg did.  If your app was down
> for your own fault then it is NOT a google issue.
>
> If less than 1% experienced an outage of less than 5 minutes, and those apps
> were idle then the number of "lost" pages was likely even lower.
>
> You said they were not meeting SLA, and Not Reporting.  But if your numbers
> are wrong, then we don't know that is the case.  You can't call Google out,
> AND not diagnose if the problem is YOUR fault.

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.

Reply via email to