HI
   Found my problem.  Downloaded the incorrect version.
   Works like a charm.
   Thanks everyone for their input and help
   Chris Tsuji


   Sent: Saturday, February 08, 2025 at 7:27 AM
   From: "Chris Tsuji via gnucash-user" <gnucash-user@gnucash.org>
   To: "Owen Willows" <owill...@gmail.com>
   Cc: "gnucash-user@gnucash.org List" <gnucash-user@gnucash.org>,
   "Willows Owen" <owill...@gmail.com>
   Subject: Re: [GNC] URGENT help needed
   Hi
   When I downloaded
   I got this window.
   What should I do?
   Chris Tsuji
   Sent: Friday, February 07, 2025 at 8:43 PM
   From: "Owen Willows" <owill...@gmail.com>
   To: "David Carlson" <david.carlson....@gmail.com>
   Cc: "gnucash-user@gnucash.org List" <gnucash-user@gnucash.org>,
   "Willows Owen" <owill...@gmail.com>
   Subject: Re: [GNC] URGENT help needed
   Ok, Thanks David & David.
   I managed to download the Apple Silicon version 5.10-1. It comes into
   Applications as a 15December 2024 date - not today’s date which left me
   confused.
   However, it seems to have populated all my data so I am more than
   relieved!
   Thanks for all your advice and help.
   Owen.
   > On 8 Feb 2025, at 11:38 AM, David Carlson
   <david.carlson....@gmail.com> wrote:
   >
   > Sorry, I know nothing about Apples or Mac other than some of those I
   find
   > in my grocery store are very tasty.
   >
   > That warning apparently does not work there like it does in Windows
   or
   > Linux.
   >
   > David Carlson
   >
   >
   > On Fri, Feb 7, 2025 at 9:20 PM David Reiser via gnucash-user <
   > gnucash-user@gnucash.org> wrote:
   >
   >> You’ll have to download the new version from a web browser. The link
   for
   >> the newest Apple Silicon version points to sourceforge:
   >>
   >>
   >>
   [1][1]https://sourceforge.net/projects/gnucash/files/gnucash%20%28stabl
   e%2
   9/5.10/Gnucash-Arm-5.10-1.dmg/download
   >> 
   >> Dragging the new app version to your Applications folder will
   install it.
   >> I think the new version will read the old data file. Changing the
   app
   >> itself doesn’t touch the data.
   >>
   >> To be safe, rename the old version of gnucash just to keep it
   around, and
   >> make a copy of your data file before you attempt to open it in
   gnucash 5.10.
   >>
   >> Make sure you know which version of gnucash is which, so you don’t
   open
   >> the older version unless your certain you want to.
   >>
   >> --
   >> Dave Reiser
   >> dbrei...@icloud.com
   >>
   >>
   >>
   >>
   >>
   >>> On Feb 7, 2025, at 22:04, Owen Willows <owill...@gmail.com> wrote:
   >>>
   >>> Dear David,
   >>> I am using a MacBook Air 13”, M2 running OS Sequoia 15.3
   >>> The GnuCash version is 4.13.
   >>>
   >>> I cannot find an update option on Gnucash. Should I uninstall and
   >> reinstall the latest version? If so, will it automatically upload
   all my
   >> data?
   >>> Sorry to appear so challenged in this area but I am very nervous
   about
   >> losing almost a years data.
   >>> Thanks so much for your advice. Really appreciated.
   >>> Owen.
   >>>
   >>>
   >>>> On 8 Feb 2025, at 10:37 AM, David Reiser via gnucash-user <
   >> gnucash-user@gnucash.org> wrote:
   >>>>
   >>>> You’re using an old version of gnucash. What system version of
   macOS
   >> are you using? You might have to upgrade gnucash (currently at
   5.10). Make
   >> sure you don’t have the gnucash file open already, and if gnucash
   crashes
   >> when you click the “open anyway” button, then you certainly have a
   system
   >> version/gnucash version incompatibility.
   >>>> --
   >>>> Dave Reiser
   >>>> dbrei...@icloud.com
   >>>>
   >>>>
   >>>>
   >>>>
   >>>>
   >>>>> On Feb 7, 2025, at 19:10, Owen Willows <owill...@gmail.com>
   wrote:
   >>>>>
   >>>>> Dear Gnucash,
   >>>>> Please help me with the problem below. I am close to submitting
   my
   >> audited filings and cannot afford for this to be not functioning.
   >>>>> This is the error message when I try to open Gnucash.
   >>>>> <Screenshot 2025-02-07 at 8.44.04 AM.png>
   >>>>>
   >>>>> Please advise,
   >>>>> Owen_______________________________________________
   >>>>> gnucash-user mailing list
   >>>>> gnucash-user@gnucash.org
   >>>>> To update your subscription preferences or to unsubscribe:
   >>>>> [2][2]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   >>>>> -----
   >>>>> Please remember to CC this list on all your replies.
   >>>>> You can do this by using Reply-To-List or Reply-All.
   >>>>
   >>>> _______________________________________________
   >>>> gnucash-user mailing list
   >>>> gnucash-user@gnucash.org
   >>>> To update your subscription preferences or to unsubscribe:
   >>>> [3][3]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   >>>> -----
   >>>> Please remember to CC this list on all your replies.
   >>>> You can do this by using Reply-To-List or Reply-All.
   >>>
   >>
   >> _______________________________________________
   >> gnucash-user mailing list
   >> gnucash-user@gnucash.org
   >> To update your subscription preferences or to unsubscribe:
   >> [4][4]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   >> -----
   >> Please remember to CC this list on all your replies.
   >> You can do this by using Reply-To-List or Reply-All.
   >>
   >
   >
   > --
   > David Carlson
   > _______________________________________________
   > gnucash-user mailing list
   > gnucash-user@gnucash.org
   > To update your subscription preferences or to unsubscribe:
   > [5][5]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   > -----
   > Please remember to CC this list on all your replies.
   > You can do this by using Reply-To-List or Reply-All.
   _______________________________________________
   gnucash-user mailing list
   gnucash-user@gnucash.org
   To update your subscription preferences or to unsubscribe:
   [6][6]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   -----
   Please remember to CC this list on all your replies.
   You can do this by using Reply-To-List or Reply-All.
   References
   1. [7]https://sourceforge.net/projects/gnucash/files/gnucash
   (stable)/5.10/Gnucash-Arm-5.10-1.dmg/download
   2. [8]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   3. [9]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   4. [10]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   5. [11]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   6. [12]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   _______________________________________________
   gnucash-user mailing list
   gnucash-user@gnucash.org
   To update your subscription preferences or to unsubscribe:
   [13]https://lists.gnucash.org/mailman/listinfo/gnucash-user
   -----
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References

   1. https://sourceforge.net/projects/gnucash/files/gnucash (stable%2
   2. https://lists.gnucash.org/mailman/listinfo/gnucash-user
   3. https://lists.gnucash.org/mailman/listinfo/gnucash-user
   4. https://lists.gnucash.org/mailman/listinfo/gnucash-user
   5. https://lists.gnucash.org/mailman/listinfo/gnucash-user
   6. https://lists.gnucash.org/mailman/listinfo/gnucash-user
   7. https://sourceforge.net/projects/gnucash/files/gnucash
   8. https://lists.gnucash.org/mailman/listinfo/gnucash-user
   9. https://lists.gnucash.org/mailman/listinfo/gnucash-user
  10. https://lists.gnucash.org/mailman/listinfo/gnucash-user
  11. https://lists.gnucash.org/mailman/listinfo/gnucash-user
  12. https://lists.gnucash.org/mailman/listinfo/gnucash-user
  13. https://lists.gnucash.org/mailman/listinfo/gnucash-user
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