John, Thank you for the response. I was able to create a new file with an account and one transaction. Quit and it successfully reopened.
I ran GnuCash --log gnc.backend.xml=debug with the old file. Enclosed is the log file. Yours, Jonathan ________________________ Jonathan A. Cohen jco...@urgrad.rochester.edu On Thu, Dec 19, 2024 at 1:20 PM John Ralls <jra...@ceridwen.us> wrote: > That looks like a corrupted data file. Try starting GnuCash with —nofile. > Make a new file, create one transaction, and save the file. Does that open > OK? > > The other thing that would be useful is to get some context around the > errors, so run GnuCash with "—log gnc.backend.xml=debug” and try to open > the file that’s crashing. The resulting trace file is going to be long so > attach it to a reply instead of pasting the contents into a message. > > Please be sure to copy the list on all replies. It looks like your reply > to David didn’t make it to the list. > > Regards, > John Ralls > > > On Dec 19, 2024, at 05:51, David Carlson <david.carlson....@gmail.com> > wrote: > > Hopefully one of the developers will find that useful. Now that release > 5.10 is out they may have time to look at it. > > > > On Thu, Dec 19, 2024 at 7:13 AM Jonathan A. Cohen < > jco...@urgrad.rochester.edu> wrote: > > * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: trn:id > * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] gnc_xml_set_data > failed > * 13:54:00 ERROR <gnc.io> [dom_tree_handlers_all_gotten_p()] Not defined > and it should be: trn:id > * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] didn't find all of > the expected tags in the input > * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: trn:id > * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] gnc_xml_set_data > failed > * 13:54:00 ERROR <gnc.io> [dom_tree_handlers_all_gotten_p()] Not defined > and it should be: trn:id > * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] didn't find all of > the expected tags in the input > * 13:54:00 ERROR <gnc.engine> void > qof_collection_insert_entity(QofCollection*, QofInstance*): assertion > 'col->e_type == ent->e_type' failed > * 13:54:00 ERROR <gnc.backend.file.sixtp> Tag <trn:id> not allowed in > current context. > * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: trn:slots > * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] gnc_xml_set_data > failed > * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: trn:slots > * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] gnc_xml_set_data > failed > * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: > split:account > * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] gnc_xml_set_data > failed > * 13:54:01 ERROR <gnc.io> [dom_tree_handlers_all_gotten_p()] Not defined > and it should be: split:account > * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] didn't find all of > the expected tags in the input > * 13:54:01 ERROR <gnc.engine> int xaccTransGetSplitIndex(const > Transaction*, const Split*): assertion 'trans && split' failed > * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: trn:slots > * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] gnc_xml_set_data > failed > * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: > split:reconcile-date > * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] gnc_xml_set_data > failed > * 13:54:01 ERROR <gnc.engine> gboolean > qof_instance_get_destroying(gconstpointer): assertion > 'QOF_IS_INSTANCE(ptr)' failed > * 13:54:01 ERROR <gnc.engine> int xaccTransGetSplitIndex(const > Transaction*, const Split*): assertion 'trans && split' failed > > > ________________________ > Jonathan A. Cohen > 26 Patriots Drive > Canton, MA 02021 > 781-929-8204 > jco...@urgrad.rochester.edu > > http://www.linkedin.com/in/jonathanaaroncohen > > > > On Wed, Dec 18, 2024 at 4:55 PM David Carlson <david.carlson....@gmail.com > > > wrote: > > Jonathan, > > What does the gnucash.trace file under "This PC > OS(C:) > Users > > [yourusername] > AppData > Local > Temp" report? > > > > On Wed, Dec 18, 2024 at 12:56 PM Jonathan A. Cohen < > jco...@urgrad.rochester.edu> wrote: > > That worked for about a day. Today it failed again. Starting Gnu Cash, > the splash screen shows progress and when it is done, the application > stops. The event viewer: > > Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp: > 0x66f9947e > Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time stamp: > 0x66f9919f > Exception code: 0xc0000005 > Fault offset: 0x000be263 > Faulting process id: 0x0x95B4 > Faulting application start time: 0x0x1DB517E318B3737 > Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe > Faulting module path: C:\Program Files > (x86)\gnucash\bin\libgnc-engine.dll > Report Id: cae87769-5274-490a-b3a1-bff8175bf36b > Faulting package full name: > Faulting package-relative application ID: > > Anyone have any ideas? > > > ________________________ > Jonathan A. Cohen > 26 Patriots Drive > Canton, MA 02021 > 781-929-8204 > jco...@urgrad.rochester.edu > > http://www.linkedin.com/in/jonathanaaroncohen > > > > On Tue, Dec 17, 2024 at 11:10 AM David Carlson < > david.carlson....@gmail.com> wrote: > > That would be something to try. I had a problem with a different > application where the recommended procedure was to use the Windows > Add/Remove programs feature to remove the program, then REBOOT the computer > and verify that certain folders had also been removed before re-installing > the program. > > > > On Tue, Dec 17, 2024 at 8:07 AM Jonathan A. Cohen < > jco...@urgrad.rochester.edu> wrote: > > I am thinking maybe this got corrupted: C:\Program Files > (x86)\gnucash\bin\libgnc-engine.dll > > When upgrading, I think it does not fully remove all components, so I > did a full uninstall and reinstall. Will monitor for future problems. > > I anyone thinks I am off-base, please let me know. > > > ________________________ > Jonathan A. Cohen > jco...@urgrad.rochester.edu > > > On Mon, Dec 16, 2024 at 6:59 PM Jonathan A. Cohen < > jco...@urgrad.rochester.edu> wrote: > > I captured the following from Windows event manager: > > Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp: > 0x66f9947e > Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time > stamp: 0x66f9919f > Exception code: 0xc0000005 > Fault offset: 0x000be263 > Faulting process id: 0x0x9964 > Faulting application start time: 0x0x1DB5010DDA488C8 > Faulting application path: C:\Program Files > (x86)\gnucash\bin\gnucash.exe > Faulting module path: C:\Program Files > (x86)\gnucash\bin\libgnc-engine.dll > Report Id: 3044f93f-b0fe-42c2-9705-e6a0405e0cdb > Faulting package full name: > Faulting package-relative application ID: > > > > ________________________ > Jonathan A. Cohen > 26 Patriots Drive > Canton, MA 02021 > 781-929-8204 > jco...@urgrad.rochester.edu > > http://www.linkedin.com/in/jonathanaaroncohen > > > > On Sat, Dec 14, 2024 at 7:14 PM Jonathan A. Cohen < > jco...@urgrad.rochester.edu> wrote: > > Thank you, David. I'm not having any resources issues. > > __________________ > Jonathan Cohen > +1-781-929-8204 > > On Sat, Dec 14, 2024, 6:14 PM David Carlson < > david.carlson....@gmail.com> wrote: > > Jonathan, > > One of the possible causes of such behavior is inadequate > resources. Are you having issues with other programs, particularly web > browsers? > > On Sat, Dec 14, 2024 at 3:21 PM Jonathan A. Cohen < > jco...@urgrad.rochester.edu> wrote: > > Upgraded to 5.9 last week. After a few days a behavior started: > the view > would suddenly no longer show the transactions in any account. > Save and > restart worked. As the days went on, this behavior happened > faster after > opening. > > Today, opened GnuCash and got the warning that the file is > locked. Open > anyways and the opening proceeded. But once the program start > progress bar > completed, it disappeared. The file is locked again. Opening > wayway does > not work. The program will not open now at all. > > I tried backing out to 5.8 but it still won't open. Upgrade back > to 5.9 > same behavior. > > Windows 11. > > > ________________________ > Jonathan A. Cohen > jco...@urgrad.rochester.edu > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > > > > -- > David Carlson > > > > -- > David Carlson > > > > -- > David Carlson > > > > -- > David Carlson > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > > >
gnucash.trace.MRR5Y2.log
Description: Binary data
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