Jonathan, What does the gnucash.trace file under "This PC > OS(C:) > Users > [yourusername] > AppData > Local > Temp" report?
On Wed, Dec 18, 2024 at 12:56 PM Jonathan A. Cohen < jco...@urgrad.rochester.edu> wrote: > That worked for about a day. Today it failed again. Starting Gnu Cash, > the splash screen shows progress and when it is done, the application > stops. The event viewer: > > Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp: > 0x66f9947e > Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time stamp: > 0x66f9919f > Exception code: 0xc0000005 > Fault offset: 0x000be263 > Faulting process id: 0x0x95B4 > Faulting application start time: 0x0x1DB517E318B3737 > Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe > Faulting module path: C:\Program Files (x86)\gnucash\bin\libgnc-engine.dll > Report Id: cae87769-5274-490a-b3a1-bff8175bf36b > Faulting package full name: > Faulting package-relative application ID: > > Anyone have any ideas? > > > ________________________ > Jonathan A. Cohen > 26 Patriots Drive > Canton, MA 02021 > 781-929-8204 > jco...@urgrad.rochester.edu > > http://www.linkedin.com/in/jonathanaaroncohen > > > > On Tue, Dec 17, 2024 at 11:10 AM David Carlson < > david.carlson....@gmail.com> wrote: > >> That would be something to try. I had a problem with a different >> application where the recommended procedure was to use the Windows >> Add/Remove programs feature to remove the program, then REBOOT the computer >> and verify that certain folders had also been removed before re-installing >> the program. >> >> >> >> On Tue, Dec 17, 2024 at 8:07 AM Jonathan A. Cohen < >> jco...@urgrad.rochester.edu> wrote: >> >>> I am thinking maybe this got corrupted: C:\Program Files >>> (x86)\gnucash\bin\libgnc-engine.dll >>> >>> When upgrading, I think it does not fully remove all components, so I >>> did a full uninstall and reinstall. Will monitor for future problems. >>> >>> I anyone thinks I am off-base, please let me know. >>> >>> >>> ________________________ >>> Jonathan A. Cohen >>> jco...@urgrad.rochester.edu >>> >>> >>> On Mon, Dec 16, 2024 at 6:59 PM Jonathan A. Cohen < >>> jco...@urgrad.rochester.edu> wrote: >>> >>>> I captured the following from Windows event manager: >>>> >>>> Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp: >>>> 0x66f9947e >>>> Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time stamp: >>>> 0x66f9919f >>>> Exception code: 0xc0000005 >>>> Fault offset: 0x000be263 >>>> Faulting process id: 0x0x9964 >>>> Faulting application start time: 0x0x1DB5010DDA488C8 >>>> Faulting application path: C:\Program Files >>>> (x86)\gnucash\bin\gnucash.exe >>>> Faulting module path: C:\Program Files >>>> (x86)\gnucash\bin\libgnc-engine.dll >>>> Report Id: 3044f93f-b0fe-42c2-9705-e6a0405e0cdb >>>> Faulting package full name: >>>> Faulting package-relative application ID: >>>> >>>> >>>> >>>> ________________________ >>>> Jonathan A. Cohen >>>> 26 Patriots Drive >>>> Canton, MA 02021 >>>> 781-929-8204 >>>> jco...@urgrad.rochester.edu >>>> >>>> http://www.linkedin.com/in/jonathanaaroncohen >>>> >>>> >>>> >>>> On Sat, Dec 14, 2024 at 7:14 PM Jonathan A. Cohen < >>>> jco...@urgrad.rochester.edu> wrote: >>>> >>>>> Thank you, David. I'm not having any resources issues. >>>>> >>>>> __________________ >>>>> Jonathan Cohen >>>>> +1-781-929-8204 >>>>> >>>>> On Sat, Dec 14, 2024, 6:14 PM David Carlson < >>>>> david.carlson....@gmail.com> wrote: >>>>> >>>>>> Jonathan, >>>>>> >>>>>> One of the possible causes of such behavior is inadequate resources. >>>>>> Are you having issues with other programs, particularly web browsers? >>>>>> >>>>>> On Sat, Dec 14, 2024 at 3:21 PM Jonathan A. Cohen < >>>>>> jco...@urgrad.rochester.edu> wrote: >>>>>> >>>>>>> Upgraded to 5.9 last week. After a few days a behavior started: the >>>>>>> view >>>>>>> would suddenly no longer show the transactions in any account. Save >>>>>>> and >>>>>>> restart worked. As the days went on, this behavior happened faster >>>>>>> after >>>>>>> opening. >>>>>>> >>>>>>> Today, opened GnuCash and got the warning that the file is locked. >>>>>>> Open >>>>>>> anyways and the opening proceeded. But once the program start >>>>>>> progress bar >>>>>>> completed, it disappeared. The file is locked again. Opening >>>>>>> wayway does >>>>>>> not work. The program will not open now at all. >>>>>>> >>>>>>> I tried backing out to 5.8 but it still won't open. Upgrade back to >>>>>>> 5.9 >>>>>>> same behavior. >>>>>>> >>>>>>> Windows 11. >>>>>>> >>>>>>> >>>>>>> ________________________ >>>>>>> Jonathan A. Cohen >>>>>>> jco...@urgrad.rochester.edu >>>>>>> _______________________________________________ >>>>>>> gnucash-user mailing list >>>>>>> gnucash-user@gnucash.org >>>>>>> To update your subscription preferences or to unsubscribe: >>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>>>> ----- >>>>>>> Please remember to CC this list on all your replies. >>>>>>> You can do this by using Reply-To-List or Reply-All. >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> David Carlson >>>>>> >>>>> >> >> -- >> David Carlson >> > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
