That would be something to try. I had a problem with a different application where the recommended procedure was to use the Windows Add/Remove programs feature to remove the program, then REBOOT the computer and verify that certain folders had also been removed before re-installing the program.
On Tue, Dec 17, 2024 at 8:07 AM Jonathan A. Cohen < jco...@urgrad.rochester.edu> wrote: > I am thinking maybe this got corrupted: C:\Program Files > (x86)\gnucash\bin\libgnc-engine.dll > > When upgrading, I think it does not fully remove all components, so I did > a full uninstall and reinstall. Will monitor for future problems. > > I anyone thinks I am off-base, please let me know. > > > ________________________ > Jonathan A. Cohen > jco...@urgrad.rochester.edu > > > On Mon, Dec 16, 2024 at 6:59 PM Jonathan A. Cohen < > jco...@urgrad.rochester.edu> wrote: > >> I captured the following from Windows event manager: >> >> Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp: >> 0x66f9947e >> Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time stamp: >> 0x66f9919f >> Exception code: 0xc0000005 >> Fault offset: 0x000be263 >> Faulting process id: 0x0x9964 >> Faulting application start time: 0x0x1DB5010DDA488C8 >> Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe >> Faulting module path: C:\Program Files (x86)\gnucash\bin\libgnc-engine.dll >> Report Id: 3044f93f-b0fe-42c2-9705-e6a0405e0cdb >> Faulting package full name: >> Faulting package-relative application ID: >> >> >> >> ________________________ >> Jonathan A. Cohen >> 26 Patriots Drive >> Canton, MA 02021 >> 781-929-8204 >> jco...@urgrad.rochester.edu >> >> http://www.linkedin.com/in/jonathanaaroncohen >> >> >> >> On Sat, Dec 14, 2024 at 7:14 PM Jonathan A. Cohen < >> jco...@urgrad.rochester.edu> wrote: >> >>> Thank you, David. I'm not having any resources issues. >>> >>> __________________ >>> Jonathan Cohen >>> +1-781-929-8204 >>> >>> On Sat, Dec 14, 2024, 6:14 PM David Carlson <david.carlson....@gmail.com> >>> wrote: >>> >>>> Jonathan, >>>> >>>> One of the possible causes of such behavior is inadequate resources. >>>> Are you having issues with other programs, particularly web browsers? >>>> >>>> On Sat, Dec 14, 2024 at 3:21 PM Jonathan A. Cohen < >>>> jco...@urgrad.rochester.edu> wrote: >>>> >>>>> Upgraded to 5.9 last week. After a few days a behavior started: the >>>>> view >>>>> would suddenly no longer show the transactions in any account. Save >>>>> and >>>>> restart worked. As the days went on, this behavior happened faster >>>>> after >>>>> opening. >>>>> >>>>> Today, opened GnuCash and got the warning that the file is locked. >>>>> Open >>>>> anyways and the opening proceeded. But once the program start >>>>> progress bar >>>>> completed, it disappeared. The file is locked again. Opening wayway >>>>> does >>>>> not work. The program will not open now at all. >>>>> >>>>> I tried backing out to 5.8 but it still won't open. Upgrade back to >>>>> 5.9 >>>>> same behavior. >>>>> >>>>> Windows 11. >>>>> >>>>> >>>>> ________________________ >>>>> Jonathan A. Cohen >>>>> jco...@urgrad.rochester.edu >>>>> _______________________________________________ >>>>> gnucash-user mailing list >>>>> gnucash-user@gnucash.org >>>>> To update your subscription preferences or to unsubscribe: >>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>> ----- >>>>> Please remember to CC this list on all your replies. >>>>> You can do this by using Reply-To-List or Reply-All. >>>>> >>>> >>>> >>>> -- >>>> David Carlson >>>> >>> -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
