That worked for about a day.  Today it failed again.  Starting Gnu Cash,
the splash screen shows progress and when it is done, the application
stops.  The event viewer:

Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp:
0x66f9947e
Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time stamp:
0x66f9919f
Exception code: 0xc0000005
Fault offset: 0x000be263
Faulting process id: 0x0x95B4
Faulting application start time: 0x0x1DB517E318B3737
Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe
Faulting module path: C:\Program Files (x86)\gnucash\bin\libgnc-engine.dll
Report Id: cae87769-5274-490a-b3a1-bff8175bf36b
Faulting package full name:
Faulting package-relative application ID:

Anyone have any ideas?


________________________
Jonathan A. Cohen
26 Patriots Drive
Canton, MA 02021
781-929-8204
jco...@urgrad.rochester.edu

http://www.linkedin.com/in/jonathanaaroncohen



On Tue, Dec 17, 2024 at 11:10 AM David Carlson <david.carlson....@gmail.com>
wrote:

> That would be something to try.  I had a problem with a different
> application where the recommended procedure was to use the Windows
> Add/Remove programs feature to remove the program, then REBOOT the computer
> and verify that certain folders had also been removed before re-installing
> the program.
>
>
>
> On Tue, Dec 17, 2024 at 8:07 AM Jonathan A. Cohen <
> jco...@urgrad.rochester.edu> wrote:
>
>> I am thinking maybe this got corrupted:  C:\Program Files
>> (x86)\gnucash\bin\libgnc-engine.dll
>>
>> When upgrading, I think it does not fully remove all components, so I did
>> a full uninstall and reinstall.  Will monitor for future problems.
>>
>> I anyone thinks I am off-base, please let me know.
>>
>>
>> ________________________
>> Jonathan A. Cohen
>> jco...@urgrad.rochester.edu
>>
>>
>> On Mon, Dec 16, 2024 at 6:59 PM Jonathan A. Cohen <
>> jco...@urgrad.rochester.edu> wrote:
>>
>>> I captured the following from Windows event manager:
>>>
>>> Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp:
>>> 0x66f9947e
>>> Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time stamp:
>>> 0x66f9919f
>>> Exception code: 0xc0000005
>>> Fault offset: 0x000be263
>>> Faulting process id: 0x0x9964
>>> Faulting application start time: 0x0x1DB5010DDA488C8
>>> Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe
>>> Faulting module path: C:\Program Files
>>> (x86)\gnucash\bin\libgnc-engine.dll
>>> Report Id: 3044f93f-b0fe-42c2-9705-e6a0405e0cdb
>>> Faulting package full name:
>>> Faulting package-relative application ID:
>>>
>>>
>>>
>>> ________________________
>>> Jonathan A. Cohen
>>> 26 Patriots Drive
>>> Canton, MA 02021
>>> 781-929-8204
>>> jco...@urgrad.rochester.edu
>>>
>>> http://www.linkedin.com/in/jonathanaaroncohen
>>>
>>>
>>>
>>> On Sat, Dec 14, 2024 at 7:14 PM Jonathan A. Cohen <
>>> jco...@urgrad.rochester.edu> wrote:
>>>
>>>> Thank you, David. I'm not having any resources issues.
>>>>
>>>> __________________
>>>> Jonathan Cohen
>>>> +1-781-929-8204
>>>>
>>>> On Sat, Dec 14, 2024, 6:14 PM David Carlson <
>>>> david.carlson....@gmail.com> wrote:
>>>>
>>>>> Jonathan,
>>>>>
>>>>> One of the possible causes of such behavior is inadequate resources.
>>>>> Are you having issues with other programs, particularly web browsers?
>>>>>
>>>>> On Sat, Dec 14, 2024 at 3:21 PM Jonathan A. Cohen <
>>>>> jco...@urgrad.rochester.edu> wrote:
>>>>>
>>>>>> Upgraded to 5.9 last week.  After a few days a behavior started: the
>>>>>> view
>>>>>> would suddenly no longer show the transactions in any account.  Save
>>>>>> and
>>>>>> restart worked.  As the days went on, this behavior happened faster
>>>>>> after
>>>>>> opening.
>>>>>>
>>>>>> Today, opened GnuCash and got the warning that the file is locked.
>>>>>> Open
>>>>>> anyways and the opening proceeded.  But once the program start
>>>>>> progress bar
>>>>>> completed, it disappeared.  The file is locked again.  Opening wayway
>>>>>> does
>>>>>> not work.  The program will not open now at all.
>>>>>>
>>>>>> I tried backing out to 5.8 but it still won't open.  Upgrade back to
>>>>>> 5.9
>>>>>> same behavior.
>>>>>>
>>>>>> Windows 11.
>>>>>>
>>>>>>
>>>>>> ________________________
>>>>>> Jonathan A. Cohen
>>>>>> jco...@urgrad.rochester.edu
>>>>>> _______________________________________________
>>>>>> gnucash-user mailing list
>>>>>> gnucash-user@gnucash.org
>>>>>> To update your subscription preferences or to unsubscribe:
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>>>>>> -----
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>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> David Carlson
>>>>>
>>>>
>
> --
> David Carlson
>
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