No offense taken. I will look into your suggestions. Thank you for your input.
Laurel On Thu, Nov 26, 2020 at 9:22 AM Michael or Penny Novack < stepbystepf...@comcast.net> wrote: > On 11/25/2020 9:25 PM, laurel hargis wrote: > > Perhaps the Windows 10 update didn’t cause the problem. Maybe > coincidence. > > ........ but still don’t know how to find my files or work on them. > That’s why I’m concerned about > > losing 10 months of work although I’m told the files are in there > > somewhere. > > a) Not knowing how to find your gnucash data file(s) is a different > problem. More related to being able to use Windows tools. If we told you > extremely likely that the name of your gnucash file(s) ends with the > file extension .gnucash do you know how to use Windows Explorer to find > such files? In other words, if you don't know how to ask Windows "show > me all files ending in .xyz" your problem is not specific to gnucash. > > b) A desktop shortcut not working is not the same as program not > working. Referring to "a" above, are you able to find the file > "gnucash.exe" on your computer. What happens when you click to open that > file? If that opens gnucash for you, do you know how to create a > shortcut to that on your desktop. Again, those are "using Windows" > matters, not gnucash matter. > > Michael D Novack > > PS -- I am NOT wanting to appear snide, just that your problem may be > more "needing to have using Windows support". Do you have, for example, > a "Windows 10 for Dummies" book? (or one for whatever version of > Windows you are using). Please note that my wife would be helpless in > the same situation you are reporting. She. for example, could not use > explorer to find a file or create a shortcut to something. Luckily she > has a resident support person. > > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
