On 12/01/2017 08:32 AM, Joel Baltazor [Masked] wrote:
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> Hi everyone,
> We've been experiencing an increase in reports of issues with Firefox
> lately and I'm wondering if I'm not alone.
> 
> I'm getting reports (randomly) for these issues:
> -_Firefox freezes_ with spinning mouse wheel indicator.  Program goes
> not responding for a few seconds, and then resumes.  Restarting Firefox
> generally clears this condition, but it will re-occur after several
> hours of uptime and seems to be related to the number of tabs open: the
> more tabs, the quicker this issue occurs.
> -_Websites loading extremely slow_:  Firefox will show "loading"
> indicator for many second/minutes.  Sites almost always eventually load,
> but we see load times measures in minutes, not < 5 seconds.  This
> happens to internally-hosted sites (Intranet) as well, not just Internet
> sites.  On the same computer Internet Explorer will load the same sites
> quickly, without delay (including the Intranet sites).  The frequency of
> this seems to decrease if we clear Firefox's on-disk cache.  We're
> testing disabling on-disk cache globally, but are still getting these
> reports with on-disk cache disabled & cleared.
> -_Firefox crashes_ resulting in crash reporter launching.  For the past
> ~2 weeks I'm getting a flood of these reports.  The crash reports always
> match this:
>  
> https://crash-stats.mozilla.com/signature/?product=Firefox&signature=shutdownhang%20%7C%20nsThread%3A%3AShutdown%20%7C%20nsUrlClassifierDBService%3A%3AShutdown&date=%3E%3D2017-11-24T10%3A10%3A10.000Z&date=%3C2017-12-01T10%3A10%3A10.000Z#summary
> 
> I see  https://bugzilla.mozilla.org/show_bug.cgi?id=1408631 discussed
> the same crash signature being uplifted to ESR, but was not possible due
> to some changes in the newer code?
> The crash-stats Reports/Graphs seem to indicate that I'm not the only
> one experiencing this type of crashing in the past few weeks.
> 
> To compare config/environment notes we use:
> -Latest Firefox ESR (52.5.0) (99% 32-bit, but a few use 64-bit Firefox)
> -Redirected user profiles to network shares (99% have this, but the
> remaining 1% that have locally-stored profiles also experience some/all
> the above issues).
> -CCK2 for configuration/settings
> -Win 7 SP1 - all latest updates
> -Latest Flash Player plugin (27.0.0.187)
> 
> I've been racking my brain trying to figure out if any of this is
> environmental/configuration related or if some/all are bugs in Firefox.
> Is anyone else experiencing increased or similar issues with recent
> Firefox ESR builds? Have you done anything that helps/corrects any of
> these issues?

What add-ons are you using?  I recently found that NoScript and Lastpass
together caused many sites to load slowly.  To be charitable -- Some
sites with a lot of javascript went from five to ten seconds to well
over a minute.  A couple of web interfaces (vSphere and Proofpoint for
example) were nearly unusable.  It was bad enough I dropped Lastpass in
favor of Firefox's built in password manager and Sync.

-- 
Stephen Carville
[email protected]

-------------------------------------------------
Do not become so fixated on the cheese at the end of the maze
that you forget the real goal is to escape from the lab.
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