On Wed, Jun 16, 2010 at 2:39 AM, Damion Alexander <dam...@damion-alexander.com> wrote: > If you were in this situation, on either side, what would you expect in that > in-house documentation?
Well... _Why_ the system is set up the way it is (how is easy, why isn't) What the most common failure modes are What the most serious failure modes are What the weaknesses in your disaster plan are What future events need to be anticipated and how they should be dealt with What the known bugs in the vendor documentation are Who your contact points with vendors are and what they're like (do they consistently underestimate delivery times, etc) What your roadmap was for the development of the system architecture and what your rationale was, and contingencies for things like budget cuts or sudden ramp-ups in demand -- Mark Dennehy _______________________________________________ Discuss mailing list Discuss@lopsa.org http://lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
