Greetings, I've been tasked with writing documentation on all of the systems/hardware I supported so that the remaining admins can support them after I leave. The problem I face is determining what information is important enough to document outside of RTFM. I directly supported about 90 out of the 125 servers, and all of the non-network services hardware so there isn't time to document absolutely every detail. The really oddball things I've encountered over time has already been documented. Such as "ignore this error message". However everything else is already documented by the vendor, either in manuals or the support sites.
If you were in this situation, on either side, what would you expect in that in-house documentation? Damion _______________________________________________ Discuss mailing list [email protected] http://lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
