Hello!

I did what you suggested, it took me two tries, but I believe I got it
right the second time.

The first time I was confused as to what I needed to authorize, but once
I'd done it wrong, not authorizing access to reading and changing
private data, I saw there was a new message in the terminal window
saying I needed to, so I started over and did it that way the second
time, and stuff happened.

Once stuff stopped happening, I closed the window.  Do I do anything
else now?

Meanwhile, another "Update Manager" turned up yesterday, and I tried to let it 
install the updates late last night, but it gave me a message that it couldn't 
install them, that I had some obsolete stuff, and needed to upgrade certain 
bits first.  I wrote them down:  
update-manager, libcups2, libudev0, python2.6, python2.6-minimal, 
update-manager core.

I looked through the long list of updates that I'd been sent, and each
of these was listed for updating, but I guess they'd have to be upgraded
first.  I have no idea how to do this.

Could some or all of this be happening because I upgraded to 9.10
without realizing I wasn't already using a version of Ubuntu that was
the right version to go from what I had to 9.10?  Long after I'd done
it, when trying to find why things weren't working, I saw a note
somewhere saying you have to go through upgrades one at a time, not
skipping any steps, but by then, not knowing that, I'd already allowed
the upgrade and now I have no way of knowing what version of Ubuntu I
had originally.  If it wasn't the right one, 9.04 it seems, then am I
doomed forever with dysfunction?  It could have been 9.04, but there's
no way to tell now.  The person I bought the computer from wiped it
clean himself and installed what he called "the latest version" of
Linux, but I don't know if that automatically would include the latest
version of Ubuntu, or is it the same thing?   I didn't realize it was
important, and even after four months or seeing it, no doubt, every day
when I logged in to the internet, I can't remember what the numbers
were.  I know there was something, but it didn't mean anything to me, so
I didn't memorize or even focus consciously on them.

It said, when I tried to report the problem, that I couldn't report the
problem.  So I took a screenshot of that, thinking it was all I could
do.  I'm attaching it, if it's of any use to you.

By the way, I re-tested inserting the thumb drive, and sure enough the
icon appeared on my desktop, really cute, but when I right click on it,
the menu shows all three of these possibilities:  Unmount, Eject, and
Safely Remove Drive.  So my question is, what is the difference between
the three, are there different results, and which one should I use.  Are
different commands appropriate at different times, and if so, which
when?

I'm a terrible nuisance to you; I'm starting to be embarrassed by it.  I
don't know why you're bothering to help me, but I'm very grateful.

I'll attach the screen shot about the updates before I forget!

Sincerely,

Doris

> Date: Thu, 12 Nov 2009 15:51:28 +0000
> From: ben.v.r...@gmail.com
> To: hazelbitsnatur...@hotmail.com
> Subject: [Bug 478962] Re: Before Ubuntu upgrade to 9.10,      the Rhythmbox 
> side pane had the item "Unknown" which I had to click     to play inserted 
> CD's. That's missing,  so I can't play CD's.  Help! I don't know what to do, 
> if not that?
> 
> Doris, I think we are a little bit closer to figuring out what is
> happening.  There is something that I would like for you to do to help
> us see better what is going on.  If you would, please do the following
> steps:
> 
> 1. Insert any CD into the computer
> 2. Open the program called "Terminal" (Can be found in "Accessories")
> 3. Type the following command: apport-collect -p devicekit-disks 478962
>     and press enter (you might want to copy-n-paste that command).  This will 
> collect various pieces of information and help you amend this bug report.
> 
> When that is finished, you can go ahead and close the Terminal program.
> 
> Thanks!
> 
> -- 
> Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" 
> which I had to click to play inserted CD's.  That's missing, so I can't play 
> CD's.  Help! I don't know what to do, if not that?
> https://bugs.launchpad.net/bugs/478962
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in “rhythmbox” package in Ubuntu: Incomplete
> 
> Bug description:
> When the upgrade for Ubuntu 9.10 was offered, I thought I was expected to 
> allow it to run, I am rather new at this stuff.  It took all afternoon last 
> Sunday, a week ago, and since then I have encountered several unfamiliar 
> problems.  The most disturbing is that the Rhythmbox no longer contains, in 
> the side pane, the option "Unknown" which I was able to play my inserted CD's 
> by clicking, once I had inserted one in the computer mechanism for that.  At 
> that time, the computer monitor would also display a small window telling me 
> that it had noticed that I had inserted a CD and asking if I wished to use 
> Rhythmbox to listen to it.  I would then click "okay" and it would disappear 
> that window and open Rhythmbox.  At first I didn't know what to do, and it 
> took some trial and error to figure out, but I found that if I clicked on 
> "Unknown" the computer would oblige my wish to listen to the CD by listing 
> all of the tracks and that then when I clicked on "Play" it would oblige me 
> even further by doing so.  I was very happy to discover how to do this, but 
> now there is no item "Unknown" listed, and therefore, having tried everything 
> I can find to click on, and to no avail, I am at my wits end, as I cannot 
> listen to my CD's at all.  HELP!  please?
> 
> Apparently this involves firefox-3.5, and something about 
> /var/log/dist-upgrade/.  I tried to figure out what is wanted for 
> information, but most of what I've read is beyond my vocabulary, 
> computer-wise, which is limited still.  I am trying, but much is assumed, and 
> it is hard to figure out where to learn it from.  Please try to help me get 
> my CD's to play.
> 
> ProblemType: Bug
> Architecture: i386
> Date: Sun Nov  8 23:36:48 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.28.0-0ubuntu2
> ProcEnviron:
>  LANG=en_CA.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: yelp
> Uname: Linux 2.6.31-14-generic i686
                                          
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** Attachment added: "Screenshot_Nov_11_09.png"
   http://launchpadlibrarian.net/35594336/Screenshot_Nov_11_09.png

-- 
Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" 
which I had to click to play inserted CD's.  That's missing, so I can't play 
CD's.  Help! I don't know what to do, if not that?
https://bugs.launchpad.net/bugs/478962
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to rhythmbox in ubuntu.

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