Hello! I did what you suggested, it took me two tries, but I believe I got it right the second time.
The first time I was confused as to what I needed to authorize, but once I'd done it wrong, not authorizing access to reading and changing private data, I saw there was a new message in the terminal window saying I needed to, so I started over and did it that way the second time, and stuff happened. Once stuff stopped happening, I closed the window. Do I do anything else now? Meanwhile, another "Update Manager" turned up yesterday, and I tried to let it install the updates late last night, but it gave me a message that it couldn't install them, that I had some obsolete stuff, and needed to upgrade certain bits first. I wrote them down: update-manager, libcups2, libudev0, python2.6, python2.6-minimal, update-manager core. I looked through the long list of updates that I'd been sent, and each of these was listed for updating, but I guess they'd have to be upgraded first. I have no idea how to do this. Could some or all of this be happening because I upgraded to 9.10 without realizing I wasn't already using a version of Ubuntu that was the right version to go from what I had to 9.10? Long after I'd done it, when trying to find why things weren't working, I saw a note somewhere saying you have to go through upgrades one at a time, not skipping any steps, but by then, not knowing that, I'd already allowed the upgrade and now I have no way of knowing what version of Ubuntu I had originally. If it wasn't the right one, 9.04 it seems, then am I doomed forever with dysfunction? It could have been 9.04, but there's no way to tell now. The person I bought the computer from wiped it clean himself and installed what he called "the latest version" of Linux, but I don't know if that automatically would include the latest version of Ubuntu, or is it the same thing? I didn't realize it was important, and even after four months or seeing it, no doubt, every day when I logged in to the internet, I can't remember what the numbers were. I know there was something, but it didn't mean anything to me, so I didn't memorize or even focus consciously on them. It said, when I tried to report the problem, that I couldn't report the problem. So I took a screenshot of that, thinking it was all I could do. I'm attaching it, if it's of any use to you. By the way, I re-tested inserting the thumb drive, and sure enough the icon appeared on my desktop, really cute, but when I right click on it, the menu shows all three of these possibilities: Unmount, Eject, and Safely Remove Drive. So my question is, what is the difference between the three, are there different results, and which one should I use. Are different commands appropriate at different times, and if so, which when? I'm a terrible nuisance to you; I'm starting to be embarrassed by it. I don't know why you're bothering to help me, but I'm very grateful. I'll attach the screen shot about the updates before I forget! Sincerely, Doris > Date: Thu, 12 Nov 2009 15:51:28 +0000 > From: ben.v.r...@gmail.com > To: hazelbitsnatur...@hotmail.com > Subject: [Bug 478962] Re: Before Ubuntu upgrade to 9.10, the Rhythmbox > side pane had the item "Unknown" which I had to click to play inserted > CD's. That's missing, so I can't play CD's. Help! I don't know what to do, > if not that? > > Doris, I think we are a little bit closer to figuring out what is > happening. There is something that I would like for you to do to help > us see better what is going on. If you would, please do the following > steps: > > 1. Insert any CD into the computer > 2. Open the program called "Terminal" (Can be found in "Accessories") > 3. Type the following command: apport-collect -p devicekit-disks 478962 > and press enter (you might want to copy-n-paste that command). This will > collect various pieces of information and help you amend this bug report. > > When that is finished, you can go ahead and close the Terminal program. > > Thanks! > > -- > Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" > which I had to click to play inserted CD's. That's missing, so I can't play > CD's. Help! I don't know what to do, if not that? > https://bugs.launchpad.net/bugs/478962 > You received this bug notification because you are a direct subscriber > of the bug. > > Status in “rhythmbox” package in Ubuntu: Incomplete > > Bug description: > When the upgrade for Ubuntu 9.10 was offered, I thought I was expected to > allow it to run, I am rather new at this stuff. It took all afternoon last > Sunday, a week ago, and since then I have encountered several unfamiliar > problems. The most disturbing is that the Rhythmbox no longer contains, in > the side pane, the option "Unknown" which I was able to play my inserted CD's > by clicking, once I had inserted one in the computer mechanism for that. At > that time, the computer monitor would also display a small window telling me > that it had noticed that I had inserted a CD and asking if I wished to use > Rhythmbox to listen to it. I would then click "okay" and it would disappear > that window and open Rhythmbox. At first I didn't know what to do, and it > took some trial and error to figure out, but I found that if I clicked on > "Unknown" the computer would oblige my wish to listen to the CD by listing > all of the tracks and that then when I clicked on "Play" it would oblige me > even further by doing so. I was very happy to discover how to do this, but > now there is no item "Unknown" listed, and therefore, having tried everything > I can find to click on, and to no avail, I am at my wits end, as I cannot > listen to my CD's at all. HELP! please? > > Apparently this involves firefox-3.5, and something about > /var/log/dist-upgrade/. I tried to figure out what is wanted for > information, but most of what I've read is beyond my vocabulary, > computer-wise, which is limited still. I am trying, but much is assumed, and > it is hard to figure out where to learn it from. Please try to help me get > my CD's to play. > > ProblemType: Bug > Architecture: i386 > Date: Sun Nov 8 23:36:48 2009 > DistroRelease: Ubuntu 9.10 > ExecutablePath: /usr/bin/yelp > NonfreeKernelModules: nvidia > Package: yelp 2.28.0-0ubuntu2 > ProcEnviron: > LANG=en_CA.UTF-8 > SHELL=/bin/bash > ProcVersionSignature: Ubuntu 2.6.31-14.48-generic > SourcePackage: yelp > Uname: Linux 2.6.31-14-generic i686 _________________________________________________________________ Windows Live: Friends get your Flickr, Yelp, and Digg updates when they e-mail you. http://go.microsoft.com/?linkid=9691817 ** Attachment added: "Screenshot_Nov_11_09.png" http://launchpadlibrarian.net/35594336/Screenshot_Nov_11_09.png -- Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" which I had to click to play inserted CD's. That's missing, so I can't play CD's. Help! I don't know what to do, if not that? https://bugs.launchpad.net/bugs/478962 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to rhythmbox in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs