Okay I thought I would give an update on this... I like the ladder.  I kind of 
wish it folded in the middle and I may have it altered to do that.  The wife 
thinks it looks a little narrow when compared to some of the custom made ones 
on other sailboats in the marina.  That doesn't bother me though.  It feels 
like it is made of pretty heavy tubing and seems strong. The second ladder 
shipped with MUCH better packaging.  It was in a real box with plenty of 
packing material. I thought the brackets were a little rough and I had to 
remove burrs where the holes for the bolts were drilled.  I ended up scratching 
the boat name because of this while i was dry fitting it.   That pissed me off! 
 Had i simply installed it without removing the burrs it would probably have 
caused it to leak...   Now that it is installed, I like it.  I get 2 rungs 
below the water and when folded, the 2nd from the bottom rung lines up with the 
stern rail and the rest sticks up above the rail.  Which, is why I'm thinking 
of having a fabricator add a hinge.  I'll wait on that though and see how I 
feel after using for a while. I meant to take some photos before I left the 
marina but, I forgot... Danny

---------- Original Message ----------
From: Rich Knowles <r...@sailpower.ca>
To: "cnc-list@cnc-list.com" <cnc-list@cnc-list.com>
Subject: Re: Stus-List TRANSOM LADDER FOR SAILBOAT 5 STEP STAINLESS   STEEL
Date: Fri, 3 Aug 2012 10:38:04 -0300


Great. 

Rich (mobile)
On 2012-08-03, at 13:31, "djhaug...@juno.com" <djhaug...@juno.com> wrote:

 Well, I talked to binnacle and they are going to do that.

---------- Original Message ----------
From: Rich Knowles <r...@sailpower.ca>
To: "cnc-list@cnc-list.com" <cnc-list@cnc-list.com>
Subject: Re: Stus-List TRANSOM LADDER FOR SAILBOAT 5 STEP STAINLESS   STEEL
Date: Fri, 3 Aug 2012 10:25:39 -0300

 
Sound like the shipping company should bear the responsibility for the damage. 
I trust you have filed a complaint with them.

Rich (mobile)
On 2012-08-03, at 12:28, "djhaug...@juno.com" <djhaug...@juno.com> wrote:

 Yea I just got off the phone their going to send another out today, charge me 
for it and refund the charge when they get the bent one back.  I won't see it 
before next Wednesday or Thursday, based on this item's shipping time. I really 
fault the packaging.  There was no protection at all for the piece in the box 
and the box is all beat up.  Those guys throw the packages so, one toss, 
landing right on that mount, corner of the mount digs into the plywood floor of 
the truck, that's a bend.  I could take it somewhere and have it bent back but, 
I'm not doing it...it'll probably kink.It is a major disappointment...I was 
going to mount it tomorrow while still on the hard...now I'll have to mount it 
while afloat...that sucks and they offer me nothing for my inconvenience!

---------- Original Message ----------
From: Rich Knowles <r...@sailpower.ca>
To: "cnc-list@cnc-list.com" <cnc-list@cnc-list.com>
Subject: Re: Stus-List TRANSOM LADDER FOR SAILBOAT 5 STEP STAINLESS   STEEL
Date: Fri, 3 Aug 2012 09:17:38 -0300

 
Danny: 1. It's very unusual that it's damaged.  2.  The Binnacle does a huge 
amount of i'net business. There is a small but significant amount of fraud and 
they have learned to be cautious. Nothing personal, simply good business 
practise. 3.  Sorry about the unfortunate inconvenience. Crap happens. 

Rich KnowlesLF 38HalifaxLong time friend of the Binnacle. 
On 2012-08-03, at 11:56, "djhaug...@juno.com" <djhaug...@juno.com> wrote:

 Well,  I received the ladder yesterday and it is damaged...  The packaging was 
ridiculous!  Basically, the thing was covered in a plastic bag and stuffed into 
a flattened cardboard box with no type of anything to protect the item.  So I 
write, they ask me to email pictures, i'm not at home til tonight, which means 
they won't get the pics till Monday...that IS BS!  They should be overnighting 
a ladder right now!  ...Or, am I off base here?Danny

---------- Original Message ----------
From: Russ & Melody <russ...@telus.net>
To: cnc-list@cnc-list.com
Subject: Re: Stus-List TRANSOM LADDER FOR SAILBOAT 5 STEP STAINLESS   STEEL
Date: Fri, 27 Jul 2012 15:30:00 -0700

Hi Rich,

 Thanks for having a look. 
 So now I see, the 5 step will allow the bottom step to be well below the 
surface. Good thing.

 I had to get my head around the Binnacle site images... the detail ones are 
upside down!

         Cheers, Russ
         Sweet 35 mk-1

At 12:09 PM 27/07/2012, you wrote: 
Also:  I'd get the 5 step unit for any boat over 27 ft or so. Easier to use. 

 Rich 
 (mobile)

 On 2012-07-27, at 15:45, Russ & Melody <russ...@telus.net> wrote:

 Hi Rich,
  
 You might want to have a look at the 4 step model too. It may be more 
appropriate for Danny's boat (size = 33'). 

         Cheers, Russ
         Sweet 35 mk-1_______________________________________________
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