I have a Shaw business class connection with static IPs and didn't haven't any issues at all. I do periodically get notices when they are doing maintenance work that may cause an outage for me. Or when they change my static IPs (I got a couple months notice last time this happened).

For the price, I saw no real difference regarding residential vs business connections. But I wasn't really looking for that either.

On the other hand my email has been hosted off site for a year or two now and I use SSL/TLS for all communication to the mail server.

On 11-03-21 10:13 AM, Kin Wong wrote:
Thanks for the information Martin. We dropped our static ip about a year
ago, like Gustin, haven't hosted a server for 2-3 years now. The issue I
have is not advance notification that this is happening. Anyone doing
this in Fortune 500 company would have been fired but then who are we
anyways.

A couple of months ago, we got a discount for being loyal customers -
this type of behaviour does not pose well in keeping customers loyal.

On 3/21/2011 8:53 AM, Martin Glazer wrote:
I spoke to Shaw last week as valid emails from our business accounts
were being rejected by companies -

Upon further troubleshooting, we found that their complete netblock
had been listed on Spamhaus. They were frantically working on getting
themselves delisted - not sure if they managed.

This prompted them to block outbound port 25 on all customers except
those having static IP's - they claim this should have happened in
2007, but due to an oversight, was never implemented properly in Calgary.

I also noticed on Friday, that our dynamic IP's (which hadn't changed
in the last 4 or 5 years) were suddenly refreshed to a completely
different netblock....

Now I understand the need to block port 25 - the thing I have an issue
with is the wholesale changes they make without any form of customer
communication and regard to consequences. I would not call this a
customer focused company in the least.

That being said, if you are on Shaw, and can live with their email
restrictions (400 recipients/1000 emails/hr) then you can use them as
a relay - shawmail.cg.shawcable.net

Martin


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