Thanks for the information Martin. We dropped our static ip about a
year ago, like Gustin, haven't hosted a server for 2-3 years now. The
issue I have is not advance notification that this is happening. Anyone
doing this in Fortune 500 company would have been fired but then who are
we anyways.
A couple of months ago, we got a discount for being loyal customers -
this type of behaviour does not pose well in keeping customers loyal.
On 3/21/2011 8:53 AM, Martin Glazer wrote:
I spoke to Shaw last week as valid emails from our business accounts
were being rejected by companies -
Upon further troubleshooting, we found that their complete netblock
had been listed on Spamhaus. They were frantically working on getting
themselves delisted - not sure if they managed.
This prompted them to block outbound port 25 on all customers except
those having static IP's - they claim this should have happened in
2007, but due to an oversight, was never implemented properly in Calgary.
I also noticed on Friday, that our dynamic IP's (which hadn't changed
in the last 4 or 5 years) were suddenly refreshed to a completely
different netblock....
Now I understand the need to block port 25 - the thing I have an issue
with is the wholesale changes they make without any form of customer
communication and regard to consequences. I would not call this a
customer focused company in the least.
That being said, if you are on Shaw, and can live with their email
restrictions (400 recipients/1000 emails/hr) then you can use them as
a relay - shawmail.cg.shawcable.net
Martin
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