Jim Maul wrote:
Dropping isn't good or bad, however if you're not careful it could come around and bite you on the back side.
I notify the 'recipient' in the event the email in question was expected (part of a project, family / business correspondence etc).
Otherwise they could be wondering where their email is, and possibly look at it as a problem with their hosted service, which could affect your bottom line.
I know if I was hosted, and the host was making decisions for me regarding how certain mail was handled I'd be looking for a new host.
Just my 2 cents
KenC
Well the email i am hosting is for a hospital that i work for. So not notifying the sender or the recipient works pretty well in our case. The users in my case do not have control over their own email and they can not look for another host :) It all comes down to the type of hosting situation that you are in i suppose.
Jim
The systems I host quarantine any infected mail, any mail not requested after 24 hours is delivered to /dev/null. I have considered notifying the intended recipient that the mail has been quarantined but anymore it is nothing but a hassle producing thousands of undeliverable that ultimately require handling as failure notices, my customers know and expect that the mail gets screened for spam and virus and eliminated or tagged as such before they get it. If you don't like it you are free to move to a different provider, your rate will be increased 10% when you return. Have a nice day :-)
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