At 01:10 PM 11/27/03, you wrote:
>Hello Brian,
>
>Thursday, November 27, 2003, 9:25:01 PM, you wrote:
>
>BWA> At 11:11 AM 11/27/03, you wrote:
>>>    Unfortunately not all our users are happy of the situation
>>>    when they cannot get e-mails with viruses in them.
>
>BWA>   You've got to be kidding.  Did the user take the hint when you had
>BWA> trouble replying because you were laughing too hard? 
>
>already and they offer solutions for it (KAV,McAfee,H+B EDV for example). And if you 
>run Clam as an ISP it can be a real problem, if you have a user that demands this 
>messages to be delivered you have a lot of work while sort them out. 

  We do run ClamAV at the ISP level and we've had one user ask that we
not filter their email.  My response was to laugh, my boss offered to
mail the user one of the AOL CD's we've got laying around and to cancel
their account with us.

  Users don't get to demand the delivery of messages we've determined
contain a payload that can be a danger both to their machine and our
network if they're stupid enough to be infected by it.  Those that try
are encouraged to come to their senses or to become the problem of
another ISP.

  Filtering for spam, yes, we do disable that upon request.  The virus
filters though are not negotiable.




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