I would bet less than 3 percent of our customers dont have data on their
phones.


On Wed, Apr 14, 2021, 5:31 PM Jan-GAMs <j.vank...@grnacres.net> wrote:

> let's see, your customer is in an outage and your method of reaching out
> to them is via FB, email or twitter?  what's wrong with this picture?
> On 4/12/21 9:24 PM, Jesse DuPont wrote:
>
> We use a Facebook group and avoid posting anything except outages (planned
> or otherwise) so they stick on it.
> We will also do emails if we have a whole tower own for a planned outage.
> 
>
> *Jesse DuPont*
>
> Owner / Network Architect
> email: jesse.dup...@celeritycorp.net
> Celerity Networks LLC / Celerity Broadband LLC
> Like us! facebook.com/celeritynetworksllc
>
> Like us! facebook.com/celeritybroadband
>
>
> On 4/12/21 8:39 PM, Steve Jones wrote:
>
> We have an alerts group on facebook customers can opt into, we ha e Twilio
> half set up for powercode to message through, but it seems clunky,
> otherwise we just update server plus to handle inbound calls.
>
> On Mon, Apr 12, 2021, 9:31 PM Chuck McCown via AF <af@af.afmug.com> wrote:
>
>> Wow, Twitter?  I am not a Twitter user.  I wonder if my customers are?
>>
>> Sent from my iPhone
>>
>> On Apr 12, 2021, at 7:48 PM, Andrew Haninger <ahan...@gmail.com> wrote:
>>
>> 
>> Email and Twitter.
>>
>> On Mon, Apr 12, 2021, 21:40 Chuck McCown via AF <af@af.afmug.com> wrote:
>>
>>> What is the best way to notify customers of planned maintenance
>>> outages?  Robocalls, text, email?
>>>
>>> Sent from my iPhone
>>>
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