Ahhhh. Yes. It’s a $$ issue.
Don’t want to pay.
That being said we have very few folks who complain. We try to balance speed
for average household with a $$ amount the average household can afford.
> On Jul 12, 2020, at 3:22 PM, Ken Hohhof <af...@kwisp.com> wrote:
>
>
> We do get people complaining about speed, but it’s people on the bottom 2
> plans. That’s why I say it’s a $$$ problem.
>
> And of course everything gets blamed on speed, when often it’s a WiFi or
> device issue. Complaints like “my Internet is slow, if more than one of us
> is on our phone, we get kicked off”, or “I can’t print to my wireless
> printer”.
>
> From: AF <af-boun...@af.afmug.com> On Behalf Of Matt Hoppes
> Sent: Sunday, July 12, 2020 2:03 PM
> To: AnimalFarm Microwave Users Group <af@af.afmug.com>
> Subject: Re: [AFMUG] is speed the issue, or price?
>
> Agreed. Almost none of our customers complain of speed.
>
> Sure there is the occasional customer that doesn’t sign up or leaves for the
> cable company because “I can get three times as much speed for the same
> price”.
>
> They don’t realize they aren’t even coming close to using it.
>
> The majority of our customers average 2-5 megabits during prime time.
>
>
> On Jul 12, 2020, at 1:04 PM, Ken Hohhof <af...@kwisp.com> wrote:
>
>
> I predict anything with a drive thru window will survive. I’d be a lot more
> pessimistic about, for example, Subway.
>
> From: AF <af-boun...@af.afmug.com> On Behalf Of Bill Prince
> Sent: Sunday, July 12, 2020 11:46 AM
> To: af@af.afmug.com
> Subject: Re: [AFMUG] is speed the issue, or price?
>
> It's OK. Wendy's is not expected to survive the pandemic.
>
>
>
> bp
> <part15sbs{at}gmail{dot}com>
>
> On 7/12/2020 9:11 AM, Ken Hohhof wrote:
> How many of your customers complain their Internet isn’t fast enough? And of
> those, how many are on your highest speed tier? None?
>
> This convinces me the issue isn’t speed, it’s price.
>
> It’s like complaining the hamburgers at Wendy’s are too small, when you
> ordered this:
>
> <image002.jpg>
>
> Instead of this:
>
> <image004.jpg>
>
> Or this:
>
> <image005.jpg>
>
>
>
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