I think some people expect to get a couple Great Dane puppies and their car
will magically grow along with the dogs.

 

https://www.ispot.tv/ad/74k6/honda-summer-clearance-event-great-danes

 


As I acquire tons of "smart" devices, and cancel my expensive satellite TV
to stream over the Internet, my ISP should just supersize my connection to
fit my new needs.  At the same price, of course.

 

 

From: AF <af-boun...@af.afmug.com> On Behalf Of ch...@wbmfg.com
Sent: Sunday, July 12, 2020 11:52 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] is speed the issue, or price?

 

Years ago I started a wisp that grew to over 6000 subs.  

 

Part way through I decided to send out a letter to all the subs on the
lowest tier.  (The majority of them were on the lowest tier.)

I said something like: Dear customer,  we have decided to eliminate our
economy plan.  We have few customers on that plan and we have decided to
streamline our rates. 

 

I calculated that if we lost more than 200 customers by forcing them to
change to a higher plan, it would have been a mistake to do this.  We lost
about 40.  And some of them came back.  

 

 

 

From: Bill Prince 

Sent: Sunday, July 12, 2020 10:46 AM

To: af@af.afmug.com <mailto:af@af.afmug.com>  

Subject: Re: [AFMUG] is speed the issue, or price?

 

It's OK. Wendy's is not expected to survive the pandemic.

 

bp
<part15sbs{at}gmail{dot}com>
 

On 7/12/2020 9:11 AM, Ken Hohhof wrote:

How many of your customers complain their Internet isn't fast enough?  And
of those, how many are on your highest speed tier?  None?

 

This convinces me the issue isn't speed, it's price.

 

It's like complaining the hamburgers at Wendy's are too small, when you
ordered this:

 



 

Instead of this:

 



 

Or this:

 







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