We do get people complaining about speed, but it’s people on the bottom 2 plans. That’s why I say it’s a $$$ problem.
And of course everything gets blamed on speed, when often it’s a WiFi or device issue. Complaints like “my Internet is slow, if more than one of us is on our phone, we get kicked off”, or “I can’t print to my wireless printer”. From: AF <af-boun...@af.afmug.com> On Behalf Of Matt Hoppes Sent: Sunday, July 12, 2020 2:03 PM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: Re: [AFMUG] is speed the issue, or price? Agreed. Almost none of our customers complain of speed. Sure there is the occasional customer that doesn’t sign up or leaves for the cable company because “I can get three times as much speed for the same price”. They don’t realize they aren’t even coming close to using it. The majority of our customers average 2-5 megabits during prime time. On Jul 12, 2020, at 1:04 PM, Ken Hohhof <af...@kwisp.com <mailto:af...@kwisp.com> > wrote: I predict anything with a drive thru window will survive. I’d be a lot more pessimistic about, for example, Subway. From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com> > On Behalf Of Bill Prince Sent: Sunday, July 12, 2020 11:46 AM To: af@af.afmug.com <mailto:af@af.afmug.com> Subject: Re: [AFMUG] is speed the issue, or price? It's OK. Wendy's is not expected to survive the pandemic. bp <part15sbs{at}gmail{dot}com> On 7/12/2020 9:11 AM, Ken Hohhof wrote: How many of your customers complain their Internet isn’t fast enough? And of those, how many are on your highest speed tier? None? This convinces me the issue isn’t speed, it’s price. It’s like complaining the hamburgers at Wendy’s are too small, when you ordered this: <image002.jpg> Instead of this: <image004.jpg> Or this: <image005.jpg> -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
