The ".jpg" images you sent us are JPEG CYMK images. These images are not
supported by Java and have never been.
Please convert them to "normal" JPEG RGB using for example The Gimp
(https://www.gimp.org/), File|Export As.
I did that your "Lugano_09b.jpg" file and it now displays fine in XXE.
Moreover file size went down from 657400bytes to 43609bytes, with no
loss of quality.
On 06/05/2019 10:56 AM, Grundtvig Nielsen Niels wrote:
Good morning! I’m happily working on a new manual, where the commercial
artists we normally work with have sent us a stack of .jpg files for
layout; when the details are finished, they will send us .ai files I
will then convert to .svg
Tests with a few of the new .jpg files, however, have failed: XXE
returns a message block starting
Cannot display image
javax.image.IIOException: Unsupported
I have noticed, in the release notes, something about not supporting
JPEG 2000 – I have no idea/understanding whether this could be the case
here, and don’t know how to check the .jpg files. They open without any
problem in PhotoShop, and lesser programs such as paint.net or Windows
Photo Viewer. I’m still stuck on 7.6.0 … even though I have been told
the update request was opened in-house months ago.
Two questions, then:
· has there been a known issue with .jpg files in this version
of XXE
· if it’s not just a problem with an out-of-date XXE, could I
send you one of the failing .jpg files to test
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