Good morning! I'm happily working on a new manual, where the commercial artists we normally work with have sent us a stack of .jpg files for layout; when the details are finished, they will send us .ai files I will then convert to .svg
Tests with a few of the new .jpg files, however, have failed: XXE returns a message block starting Cannot display image javax.image.IIOException: Unsupported I have noticed, in the release notes, something about not supporting JPEG 2000 - I have no idea/understanding whether this could be the case here, and don't know how to check the .jpg files. They open without any problem in PhotoShop, and lesser programs such as paint.net or Windows Photo Viewer. I'm still stuck on 7.6.0 ... even though I have been told the update request was opened in-house months ago. Two questions, then: * has there been a known issue with .jpg files in this version of XXE * if it's not just a problem with an out-of-date XXE, could I send you one of the failing .jpg files to test Thanks in advance! Niels Grundtvig Nielsen technical author Worldline Terminals Atos Expert in technical communications you know what you're talking about - I can help you say it ********************************************************************************************* Worldline is a registered trade mark and trading name owned by Worldline through its holding company. This e-mail and the documents attached are confidential and intended solely for the addressee. If you receive this e-mail in error, you are not authorized to copy, disclose, use or retain it. Please notify the sender immediately and delete this email from your systems. As emails may be intercepted, amended or lost, they are not secure. Worldline therefore can accept no liability for any errors or their content. Although Worldline endeavours to maintain a virus-free network, we do not warrant that this transmission is virus-free and can accept no liability for any damages resulting from any virus transmitted. The risks are deemed to be accepted by everyone who communicates with Worldline by email.
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