Do you have a ServiceControl element that stops the service on install?

<ServiceControl Name="My Service Name" Stop="Both" Wait=Yes" ... />



-----Original Message-----
From: Matthew Dodkins [mailto:matthew.dodk...@gmail.com] 
Sent: 24 March 2011 10:33
To: wix-users@lists.sourceforge.net
Subject: [WiX-users] Error 1923 upgrading a service

Hi there

I'm having problems upgrading an existing service using my wix installer.
i'm getting the 1923 error ("Verify that you have sufficient privileges to
install system services.").

This doesn't happen the *first* time I install the service, but when I try
to upgrade it.

I've searched around and tried a few different things, but nothing has
solved it so far.

My ServiceInstall looks like this :-

<ServiceInstall Id="ServiceInstaller" Type="ownProcess" Vital="yes" Name="My
Service Name" DisplayName="My Display Name" Description="My description"
Start="auto" Account="LocalSystem" ErrorControl="ignore" Interactive="no">

I'm logged in as a local administrator. I've tried logging in direct on the
machine, not just from remote desktop. I've tried making sure the Name
attribute in the ServiceInstall tag matches the service name in the service
code.

If I uninstall the service and run my MSI, it works fine.

Any help would be greatly appreciated.

Thanks!
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Enable your software for Intel(R) Active Management Technology to meet the
growing manageability and security demands of your customers. Businesses
are taking advantage of Intel(R) vPro (TM) technology - will your software 
be a part of the solution? Download the Intel(R) Manageability Checker 
today! http://p.sf.net/sfu/intel-dev2devmar
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