Hi Chris, I found the messaging question that you had brought up. I didn't find 
a come pleat thread. But here I believe is the message that you are speaking 
of. And I believe that these archives are public. So you don't have to be a 
member to read them.

https://groups.io/g/BlindHandyman/message/2790?p=%2C%2C%2C20%2C0%2C0%2C0%3A%3Arecentpostdate%2Fsticky%2C%2CPit+boss+grills%2C20%2C2%2C0%2C76924570

> On Apr 24, 2023, at 4:14 PM, <[email protected]> 
> <[email protected]> wrote:
> 
> I recall about a year ago we had a discussion about smokers on the blind 
> handyman list. I can’t remember the exact issue but I seem to remember a user 
> having issues with the app, and when they called pit boss customer support 
> the support was so atrocious that they ended up returning the pit boss grill 
> and getting a Treger. I yeard the treger app was ok but I haven’t used it 
> personally.
>  
> From: [email protected] 
> <mailto:[email protected]><[email protected] 
> <mailto:[email protected]>> On Behalf Of Sieghard Weitzel
> Sent: Sunday, April 23, 2023 5:08 PM
> To: [email protected] <mailto:[email protected]>
> Subject: RE: Pit boss grilling app
>  
> Hello Kayla,
>  
> I was going to tell you that Pit Boss uses the same app as Louisiana Grills 
> and that app is called "Smoke It". You may or may not know that both Pit Boss 
> and Louisiana Grill are brands owned by the same company, Danson LLC.
> I sell Louisiana Grill at my retail store and personally own a Founders 
> Series 1200 and the app can be used, but it's not great and I had to have 
> sighted help at first because sometimes Voiceover reads stuff in the app 
> which visually is not there so you sort of have to know what you can tap and 
> how to use it.
> I was told by my Canadian distributor of Louisiana Grill that apparently the 
> company is working on a new app, but that was last year and I haven't heard 
> anything further. I live in Northwestern British Columbia and our winter is a 
> full 5 months from November through March and while a few people use their 
> wood pellet grills throughout the year, the main season for this sort of 
> stuff up here is definitely from mid or late April (around now basically) to 
> the middle or end of October. There is a lot of salmon fishing here so 
> September and October are big month for people smoking their fish.
>  
> Now, I just opened my Smoke It app for the first time this year and 
> immediately received a pop-up message that Pit Boss now has their own app and 
> typing "Pit boss" into the search field of the App Store did find it easily 
> enough. What is not at all clear is whether this new Pit Boss app is supposed 
> to work also with the Louisiana Grill products or not and calling their 
> customer service line today wasn't much use as they are not open on Sundays. 
> I will, however, call them tomorrow to find out because both Smoke It as well 
> as the newer Pit Boss app get pretty bad ratings and they really should get 
> their act together.
>  
>  
> Best regards,
> Sieghard
>  
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