Hi Tom,

Screen Recording is an app you can access through control Center, but you need 
to make it visible first. To do that, go to Settings//Control center, choose 
Customize Controls, and choose Insert Screen Recording.

Best,
Anna


> On Mar 5, 2018, at 9:33 AM, Tom Rash <[email protected]> wrote:
> 
> Is the screen recording app on the phone or do you need to download it? 
>  
>  
> From: [email protected] <mailto:[email protected]> 
> <[email protected] <mailto:[email protected]>> On Behalf Of 
> Woody Anna Dresner
> Sent: Monday, March 5, 2018 7:31 AM
> To: VIPhone Mailing List <[email protected] 
> <mailto:[email protected]>>
> Subject: Re: Help Needed with Screen Recording not Capturing Audio
>  
> Hi alan,
>  
> It sounds like the mic was off during the recording. To turn it on, press 
> hard on the Screen Recording button if you have 3D Touch, or double-tap and 
> hold it, flick to Open Controls, and double-tap. You'll be able to turn the 
> mic on on the screen that opens. Once it's on, it should be on for all future 
> recordings unless you turn it off.
>  
> Best,
> Anna
>  
>  
>  
> 
> 
>> On Mar 5, 2018, at 9:24 AM, Alan Lemly <[email protected] 
>> <mailto:[email protected]>> wrote:
>>  
>> Hello List,
>>  
>> I apologize if this has already been addressed but it wasn't pertinent to me 
>> then if it has.
>>  
>> I'm reporting an issue with one of my apps and their support person has 
>> asked that I capture a screen recording that plays the video and audio of 
>> what I'm experiencing. I added the screen recorder control to control center 
>> as explained in the Apple Support article and used it to record a one plus 
>> minute session with the app in question. However, when I retrieved and 
>> played the video from the Photos app, no audio was captured. Is there a bug 
>> causing this issue or is there some step I omitted that is needed to also 
>> capture the audio?
>>  
>> I would very much appreciate any assistance so I can submit a recording 
>> which also contains audio.
>>  
>> Alan Lemly
>>  
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