Hello List,

 

I apologize if this has already been addressed but it wasn't pertinent to me
then if it has.

 

I'm reporting an issue with one of my apps and their support person has
asked that I capture a screen recording that plays the video and audio of
what I'm experiencing. I added the screen recorder control to control center
as explained in the Apple Support article and used it to record a one plus
minute session with the app in question. However, when I retrieved and
played the video from the Photos app, no audio was captured. Is there a bug
causing this issue or is there some step I omitted that is needed to also
capture the audio?

 

I would very much appreciate any assistance so I can submit a recording
which also contains audio.

 

Alan Lemly

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