Hi alan, It sounds like the mic was off during the recording. To turn it on, press hard on the Screen Recording button if you have 3D Touch, or double-tap and hold it, flick to Open Controls, and double-tap. You'll be able to turn the mic on on the screen that opens. Once it's on, it should be on for all future recordings unless you turn it off.
Best, Anna > On Mar 5, 2018, at 9:24 AM, Alan Lemly <[email protected]> wrote: > > Hello List, > > I apologize if this has already been addressed but it wasn't pertinent to me > then if it has. > > I'm reporting an issue with one of my apps and their support person has asked > that I capture a screen recording that plays the video and audio of what I'm > experiencing. I added the screen recorder control to control center as > explained in the Apple Support article and used it to record a one plus > minute session with the app in question. However, when I retrieved and played > the video from the Photos app, no audio was captured. Is there a bug causing > this issue or is there some step I omitted that is needed to also capture the > audio? > > I would very much appreciate any assistance so I can submit a recording which > also contains audio. > > Alan Lemly > > -- > The following information is important for all members of the V iPhone list > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected] <mailto:[email protected]>. Your list owner is Cara Quinn - you > can reach Cara at [email protected] <mailto:[email protected]> > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:viphone@googlegroupscom>. > Visit this group at https://groups.google.com/group/viphone > <https://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
