Hi!

This is why people are encouraged to _bounce_ the original
message, so the sender email address is still the original one, and then
won't hurt the customer.
http://www.stearns.org/doc/spamassassin-setup.current.html#autoreporting
http://www.stearns.org/doc/spamassassin-setup.current.html#restrictreport
http://www.stearns.org/doc/spamassassin-setup.current.html#redirect

Probably unrealistic to expect customers to know how to "bounce" a message.

Yes. Exactly my point.

Much better to simply not spam filter critical e-mail accounts like
postmaster/abuse/support/sales/etc.

With around 35.000-70.000 mails to those above boxes daily thats not really do-able...


Bye,
Raymond.

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