----- Original Message ----- From: "William Stearns" <[EMAIL PROTECTED]>
> Good afternoon, Raymond, all, > (Raymond, you probably already know this, but I wanted to quickly > cover it for other people that may also be considering whether or not to > use AWL). > [SNIP] > That's a different issue. If the customer used _forward_ rather > than _bounce_, SA treats the entire message as coming from that email > address and class B network, so yes, the customer's AWL score will be > hurt. > This is why people are encouraged to _bounce_ the original > message, so the sender email address is still the original one, and then > won't hurt the customer. > http://www.stearns.org/doc/spamassassin-setup.current.html#autoreporting > http://www.stearns.org/doc/spamassassin-setup.current.html#restrictreport > http://www.stearns.org/doc/spamassassin-setup.current.html#redirect Probably unrealistic to expect customers to know how to "bounce" a message. Much better to simply not spam filter critical e-mail accounts like postmaster/abuse/support/sales/etc. Bill
