On Thu, 19 Dec 2019 15:27:02 +0000 Carloss Massage <carlossmass...@outlook.com> wrote:
> rory as explained previously i had followed the forums. > i had located a “lock” file of it and removed it > > when i hover over the document im having trouble with > it is not showing “title” “author” or “modified” like my other files. > it just shows “type” “size” > > i was only on the document yesterday > > is there not an actuall contact number to be able to speak with someone at OO > to be able to try resolve this > > Sent from my iPhone Check for lock files _both_ in the Save folder and in the root of the OpenOffice User profile. Help on the User list and on the Forums is provided by volunteers on a pro bono basis, in their own time, so there is no telephone help line. If removal of the lock files doesn't help, use the methods outlined in the last tutorial I indicated. -- Rory O'Farrell <ofarr...@iol.ie> --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org