Yes, Options > OpenOffice > Paths is in OpenOffice, under Tools. The path may be something like C:\Users\username\AppData\Roaming\OpenOffice\4\user\backup
- Robert On Thu, 19 Dec 2019, Carloss Massage wrote: > sorry im not that technical on the computer > > can you explain where i need to go to find the options and paths > > is that on open office otsself > > Sent from my iPhone > >> On 19 Dec 2019, at 15:08, W. Robert J. Funnell, Prof. >> <robert.funn...@mcgill.ca> wrote: >> >> If you have 'Always create a backup copy' enabled, you could try >> looking for a raffle.bak file in the backup directory. You can find >> out where that is by looking at Options > OpenOffice > Paths. >> >> Please please include users@openoffice.apache.org when you reply. >> >> - Robert >> >>> On Thu, 19 Dec 2019, Carloss Massage wrote: >>> >>> i believe so >>> i have never changed any settings since using it and never had problems. >>> >>> only other thing i can think what was differnt was >>> yesterday after the powercut and it came back on >>> it asked me to insert username, like as a user when you first get the >>> software (i think i put initials) >>> but i hadnt updated it by then >>> and cant remember what i may have put or what is was before as was a long >>> time ago >>> >>> Sent from my iPhone >>> >>>> On 19 Dec 2019, at 14:47, W. Robert J. Funnell, Prof. >>>> <robert.funn...@mcgill.ca> wrote: >>>> >>>> I don't know why OpenOffice isn't recognizing the file contents >>>> properly. Maybe someone else will have ideas. >>>> >>>> Do you have 'Always create a backup copy' enabled? >>>> >>>> Again, please use 'Reply to All' (including >>>> users@openoffice.apache.org) so the other people on this e-mail list >>>> see your replies. >>>> >>>> - Robert >>>> >>>> >>>>> On Thu, 19 Dec 2019, Carloss Massage wrote: >>>>> >>>>> the file name im clicking is called “raffle” as thats what i saved the >>>>> document as. >>>>> which it shows in files as “raffles.ods” >>>>> >>>>> file name extentions are turned on. (ticked) >>>>> >>>>> save auto recovery is set - every 15 minutes. >>>>> >>>>> Sent from my iPhone >>>>> >>>>>> On 19 Dec 2019, at 14:28, W. Robert J. Funnell, Prof. >>>>>> <robert.funn...@mcgill.ca> wrote: >>>>>> >>>>>> The length of 18.6 kB suggests that there's something in the file, but >>>>>> for some reason OpenOffice isn't recognizing it as an OpenOffice file. >>>>>> >>>>>> What exactly is the name of the file that you're double-clicking on? >>>>>> (If you're using Windows, first make sure in File Explorer, under the >>>>>> View tab, that the 'File name extensions' box is checked.) >>>>>> >>>>>> Again, do you have timed backups enabled? (Under Tools > Options > >>>>>> Load/Save > General, the 'Save AutoRecovery information ...' option.) >>>>>> >>>>>> Please reply to All so the other people on this e-mail list see your >>>>>> replies. >>>>>> >>>>>> - Robert >>>>>> >>>>>>> On Thu, 19 Dec 2019, Carloss Massage wrote: >>>>>>> >>>>>>> hi robert >>>>>>> thankyou for speedy reply. >>>>>>> when i double click and open the file (like ive always done) >>>>>>> a box appears “text import” >>>>>>> with character set >>>>>>> language etc and seperator options - this never appeared before. >>>>>>> when i click ok >>>>>>> the document opens but is total blank like a new document. >>>>>>> >>>>>>> size says 18.6kb >>>>>>> >>>>>>> non of the attributes on the document are ticked. >>>>>>> >>>>>>> also in document statistics thats is totally blank >>>>>>> where as another document has information >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>>> On 19 Dec 2019, at 13:57, W. Robert J. Funnell, Prof. >>>>>>>> <robert.funn...@mcgill.ca> wrote: >>>>>>>> >>>>>>>> When you can't open the document or it won't let you access it, what >>>>>>>> exactly happens? Is there an error message? Does it open but appear >>>>>>>> empty? What is the file size according to the file listing (in File >>>>>>>> Explorer under Windows). >>>>>>>> >>>>>>>> Do you have timed backups enabled? >>>>>>>> >>>>>>>> - Robert >>>>>>>> >>>>>>>> >>>>>>>>> On Thu, 19 Dec 2019, Carloss Massage wrote: >>>>>>>>> >>>>>>>>> To whom it may concern >>>>>>>>> I have been using open office for a very long time, never had issues. >>>>>>>>> Yesterday (18-12-19) I was using my document I used daily, then we >>>>>>>>> had a power cut, so the Computer went off. (this has happened before >>>>>>>>> but never encountered the following issue) >>>>>>>>> Once the computer came back on I went to access my document, to get a >>>>>>>>> pop up, “locked by unknown user” >>>>>>>>> read only or open copy >>>>>>>>> neither of the above open my document, it is an important document. >>>>>>>>> >>>>>>>>> I closed everything off, ran troubleshooting, still not allowed me in >>>>>>>>> the document, I transferred it to another computer and still wont let >>>>>>>>> me access it. >>>>>>>>> A few of my other open office document still open apart from the 2 >>>>>>>>> used on 18-12-19. >>>>>>>>> >>>>>>>>> I have tried searching for a phone number for direct help, but only >>>>>>>>> option was forums, I have tried following whats said in forums, but >>>>>>>>> still unsuccessful. >>>>>>>>> >>>>>>>>> I restored my computer back to a restore point, thinking something >>>>>>>>> in-between may have happened, I also installed the latest version of >>>>>>>>> AOO, but again not allowing me to open 2 important documents…. >>>>>>>>> >>>>>>>>> PLEASE advise >>>>>>>>> Kind regards --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
