Many of us have multiple USERIDs that we funnel into a single email account
so that we don't have to hop around to different log-ons.  Maybe *THAT*
could be a reason that UNSUBSCRIBE requests fail.  For example, "Maurice" is
a sub-account to my primary RoadRunner acct, "MHowe001" (which I almost
never use).

Maurice D. Howe
General MacArthur Honor Guard Assn
616 Lacey Drive
Endwell, NY 13760
607-754-0469
maur...@stny.rr.com
 
 

-----Original Message-----
From: Bob [mailto:b...@metheating.com] 
Sent: Monday, December 17, 2012 11:28 AM
To: users@openoffice.apache.org
Subject: RE: Unsubsribe -is- broken

Is spelling an issue?  

"unsubscribe" NOT unsubscribe



-----Original Message-----
From: Peter Junge [mailto:peter.ju...@gmx.org]
Sent: Sunday, December 16, 2012 8:37 PM
To: users@openoffice.apache.org
Subject: Re: Unsubsribe -is- broken

Unsubscribing *does* work. As a moderator I have been helping several of
those subscribers who complained and it always turned out that they did
something wrong. The most common error is trying to unsubscribe with a
different email address than that one which is on the list. Furthermore, the
moderators are using exactly the same method.

Nonetheless, I have just tested the whole cycle with subscribing and
unsubscribing an email address and it worked like a charm.

Confirming unsubscribing *is* absolutely necessary. It's easy to spoof email
addresses, even Google Mail has this feature. This is like a postcard. I may
send a postcard with your name on it as a prank and email works in the same
way.

Best regards,
Peter

On 12/16/2012 11:50 PM, dbarret...@netscape.net wrote:
>
> The unsubsribe does not work.  This is first of all obvious from the
number of complaints to the list.  It is beside the point that the process
sometimes or even usually works.  Counting the number of people it works for
is pointless.  Instead count the number who have complained.
>
> The first unsubsribe email works, at least to the point where one receives
the auto confirm.
>
> That there even is a confirm is madness.  It is also quite possibly
illegal as removing oneself from auto mailers has been regulated. From the
moment a user wishes to absent themselves from this list and going forward
you are spam.
>
> Of course, like all spam the response is "well you signed up".  That
doesn't change the fact that you're spamming.
>
> The auto generated response contains the instruction to reply.  When one
does (and the process fails) the result is a parse error at the server
resulting in a auto generated help response.
>
> My mailer flags the email address on the help page as invalid.  I will not
defend my mailer, but simply point out it is vastly deployed.
>
> It is too much to hope for, I know, that after so many months of
complaints anyone will take the issue seriously.  However it is an issue and
further more it seems to be unique to this list.  I monitor several other
lists with similar infrastructure and there is never a complaint.
>
> If someone is willing to do more than shrug I have the following
suggestions, in order of likelihood of success.
>    1 lose the two part process notification is enough it's free to sign
up.
>    2. revamp the confirm message and inductions.
>    3. provide a backup html solution.
>
>
>

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