Unsubscribing *does* work. As a moderator I have been helping several of
those subscribers who complained and it always turned out that they did
something wrong. The most common error is trying to unsubscribe with a
different email address than that one which is on the list. Furthermore,
the moderators are using exactly the same method.
Nonetheless, I have just tested the whole cycle with subscribing and
unsubscribing an email address and it worked like a charm.
Confirming unsubscribing *is* absolutely necessary. It's easy to spoof
email addresses, even Google Mail has this feature. This is like a
postcard. I may send a postcard with your name on it as a prank and
email works in the same way.
Best regards,
Peter
On 12/16/2012 11:50 PM, dbarret...@netscape.net wrote:
The unsubsribe does not work. This is first of all obvious from the number of
complaints to the list. It is beside the point that the process sometimes or
even usually works. Counting the number of people it works for is pointless.
Instead count the number who have complained.
The first unsubsribe email works, at least to the point where one receives the
auto confirm.
That there even is a confirm is madness. It is also quite possibly illegal as
removing oneself from auto mailers has been regulated. From the moment a user
wishes to absent themselves from this list and going forward you are spam.
Of course, like all spam the response is "well you signed up". That doesn't
change the fact that you're spamming.
The auto generated response contains the instruction to reply. When one does
(and the process fails) the result is a parse error at the server resulting in
a auto generated help response.
My mailer flags the email address on the help page as invalid. I will not
defend my mailer, but simply point out it is vastly deployed.
It is too much to hope for, I know, that after so many months of complaints
anyone will take the issue seriously. However it is an issue and further more
it seems to be unique to this list. I monitor several other lists with similar
infrastructure and there is never a complaint.
If someone is willing to do more than shrug I have the following suggestions,
in order of likelihood of success.
1 lose the two part process notification is enough it's free to sign up.
2. revamp the confirm message and inductions.
3. provide a backup html solution.
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