One more …

https://support.shadowhealth.com/hc/en-us/articles/360009548313-Audio-issues-in-Safari

POW

Von: Rohit Dhamal <rohitdha...@yahoo.com>
Gesendet: Mittwoch, 27. Mai 2020 07:38
An: user@openmeetings.apache.org
Betreff: Re: camera and microphone are not working

Hi All,
Even I have been facing this issue on apple devices. I have a few students 
using ipad and somehow there's no audio video on thir devices, nor do they hear 
anything. Any special settings to be done?

It works perfectly fine on other devices like android, linux and windows. Pls 
guide me the changes to make.
Thanks.

Rohit.
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On Wed, 27 May 2020 at 10:18, Maxim Solodovnik
<solomax...@gmail.com<mailto:solomax...@gmail.com>> wrote:
Hello Peter,

the issue seems to be reproducible
Maybe Sebastian will be able to debug it on his Mac
We need Mac on this stage :)))

On Wed, 27 May 2020 at 11:04, Peter-Otto Weber 
<cyber...@hotmail.de<mailto:cyber...@hotmail.de>> wrote:

Thx again.



I wonder why open software has such a bad standing in the IT world.



It takes many days to get support for commercial products, even with a 
maintenance contract.



Placing a Question in this Forum brings up helpfull info in less than 12 h.



I also forwarded this to the customer. Hopefully he will test and give Feedback.



Best regards



POW



Von: seba.wag...@gmail.com<mailto:seba.wag...@gmail.com>
Gesendet: Dienstag, 26. Mai 2020 22:10
An: Openmeetings user-list<mailto:user@openmeetings.apache.org>
Betreff: Re: camera and microphone are not working



I'm using Mac. With Chrome/Firefox/Safari



The only known issue for me is no audio input on Safari.



You can playback videos in Safari fine. But microphone input on Safari seems 
broken. It doesn't attach it to the stream. Although the OS and permissions are 
fine.



So if you are using Safari, you may want to try Chrome.



Thanks,

Seb


Sebastian Wagner

Director Arrakeen Solutions

http://arrakeen-solutions.co.nz/

[https://docs.google.com/uc?export=download&id=1t5l4fYqVtbJjERRDpWr4rAWs1NaTQTTs&revid=0B8S16KN5ZufrSC9HTi9iN01hYmZ4TlcvejJKU0NpWDJpdG1nPQ]<https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url>[https://docs.google.com/uc?export=download&id=1AZVcWPzy8wuL5aEYb991Tg11BLowsVFj&revid=0B8S16KN5ZufrT0pNRmJyZEpiQWVwN1FrMWh4MXFaUTFSZHBFPQ]<https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url>





On Wed, 27 May 2020 at 03:00, Peter-Otto Weber 
<cyber...@hotmail.de<mailto:cyber...@hotmail.de>> wrote:

Hello Maxim,



nice to meet u again…



i contacted the customer and pleased him to test with a different browser.



Currently i do not know which one he used. Guess Safari as this should be the 
primary Browser for Mac’s



Will provide feedback if i have it.



Best wishes to u



POW



Von: Maxim Solodovnik <solomax...@gmail.com<mailto:solomax...@gmail.com>>
Gesendet: Dienstag, 26. Mai 2020 16:41
An: Openmeetings user-list 
<user@openmeetings.apache.org<mailto:user@openmeetings.apache.org>>
Betreff: Re: camera and microphone are not working



Hello POW,



On Tue, 26 May 2020 at 21:36, Peter-Otto Weber 
<cyber...@hotmail.de<mailto:cyber...@hotmail.de>> wrote:

Hello,



i just tested with a customer using a brand new Mac Book 2020.



Video worked perfect but no audio, allthough he told me, that he gave the 
permissions? (Must believe him …)



I wonder how to solve this issue?



sounds like https://issues.apache.org/jira/browse/OPENMEETINGS-2277

I can take a look as soon as I (physically) get to work

We do have couple iMacs (pretty much old and outdated) IF it is reproducible on 
one of them ...



I doubt I can do anything without being able to reproduce this :(





As i do not earn enough money to buy a Mac Book (and if i would i’d not buy a 
Mac Book anyway 😉  ) i can not test this.



same here :(





Any help with this issue? How can i try to fix this problem?



He tested with FaceTime and zoom and there’s video and audio in both of them.



Thx

POW



Von: Tom Luo <mario...@gmail.com<mailto:mario...@gmail.com>>
Gesendet: Freitag, 15. Mai 2020 06:37
An: user@openmeetings.apache.org<mailto:user@openmeetings.apache.org>
Betreff: Re: camera and microphone are not working



microphone seems working now, but camera still doesn't work.



On Fri, May 15, 2020 at 12:11 AM Tom Luo 
<mario...@gmail.com<mailto:mario...@gmail.com>> wrote:

Hi,



I use Chrome, but when I click the camera icon in the conference room.
It says "NotAllowedError: Permission denied by system".

It is the same for the microphone icon.

How could I solve this problem?



Thank you,



Tom








--

Best regards,
Maxim




--
Best regards,
Maxim

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