What might be a good idea is if people could submit help articles to the online 
help system that already exists. There should also be an online help system 
caching so that there is always a current local cached version of the help site 
in case you do not have access to the internet, and that should be accessible 
via some menu option in the Help menu. 

Bob


On Jul 20, 2012, at 12:09 PM, Richard Gaskin wrote:

> Like any meaty design problem, I don't have a ready answer, nor would I 
> presume to without first gathering user data such as you've provided.
> 
> Given the various factors involved, I don't know that there's a simple 
> answer, but I think it's valuable to keep looking for opportunities for 
> improvement.


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