"Jenn V." wrote:

> And being able to do basic diagnostics makes them feel much
> more in control - they don't panic when they know they can
> /do/ something. And they get so enthusiastic when they know
> they've been helpful. :)

Heh.

It's *great* supporting (Linux using) PhD. students. As often as not
when one of them comes to tell me something's broken they'll say "We had
a look and we think it's such and such" - then I look and sure
enough.... :-)

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