[EMAIL PROTECTED] wrote:
>
> Hey All,
> And
> how many office people do you know that need to ping a host?
I find that it saves immense amount of engineer time if the even
remotely clued can do pings and traceroutes and know what they
mean.
It saves on the 'the internet is down' messages. I far prefer to
get 'hey, Jenn? Looks like we've lost link to the States -
traceroutes end at Telstra-Melbourne'.
Even internally, ping lets the vaguely-clued know whether the
problem is or isn't them.
And being able to do basic diagnostics makes them feel much
more in control - they don't panic when they know they can
/do/ something. And they get so enthusiastic when they know
they've been helpful. :)
Jenn V.
--
"We're repairing the coolant loop of a nuclear fusion reactor.
This is women's work!"
Helix, Freefall. http://www.purrsia.com/freefall/
Jenn Vesperman [EMAIL PROTECTED] http://www.simegen.com/~jenn
************
[EMAIL PROTECTED] http://www.linuxchix.org
